Bus is a convenient way of travel no matter whether you need to get to a neighboring town a couple of hours away or venture further afield crossing the whole country. Whatever your budget, buses have you covered. Express buses offer the most affordable ticket price for travellers who have very little money to spend. VIP options are geared toward those who do not want to compromise on comfort. Before you jump on a bus, make sure you choose the type of service which suits you best. For a long-haul trip look for a VIP or first-class coach which provides non-stop service to your destination or just call a minor number of stations along the way. Express or local buses in many cases may prove an acceptable choice for shorter trips, but longer rides are often not the best buy. Study the timetable before going as many long-haul destinations are served by night buses, and some offer wider seats or sleeper berths for such travels. Make an online reservation for your bus ticket with National Express. Other travellers’ reviews will help you to choose the best ticket and coach class.
National Express Popular Stations
The main stations covered by National Express’s buses include:
Cardiff Sophia Gardens
Victoria Bus Station
Warwick Parkway Rail
Swansea
Carmarthen Rose and Crown
Birmingham Coach
Earls Court Bus Stop
Haverfordwest Bridgend Square
Golders Green Bus Stop
Canterbury Bus Station
Wembley First Way
Scarborough Train Station
London High St
Cambridge Trumpington P R
Penrhyn Bay
Cheltenham Arle Court
Tresillian
Nottingham University
Chatham Dock Rd
Walworth Bus Stop
Taunton
Harrogate Bus Station
Colchester
New Cross Gate Station
Margate
Darlington
Banbury Coach Station
Loughborough
Gloucester Longlevens
Bow Bus Stop
Newent
Malton
Melksham High Street
Southsea
Chichester
Great Yarmouth Regent Rd
Plymouth Armada
Berwick upon Tweed
Liverpool University
Exeter Sidwell
Newtown Powys
Rochdale
Aberystwyth Train
Weston super Mare Alexandra Parade
Bristol Airport
Bickington
Lancaster
Cardiff University
Cardiff Coach Station
Haverfordwest
Loughborough University
Ledbury
Bournemouth Bus Station
Stockton on Tees
Nottingham North
Falmouth
Leamington Spa
Bradford Bridge Street
North Petherton
Hull Fiveways
Keighley Bus Station
Wolverhampton
Bolton Astley Bridge
Westbourne
London Hanwell Broadway Stop
Brighton York Place
Waterloo Bus Stop
Llanidloes
Abergele Water Street
Sheffield Meadowhall
The Hard Interchange
London South Colonnade
Ramsgate Dumpton Park
Old Swan Bus Stop
Middlesbrough
Cornwall Grampound
Newbury Wharf Rd
Northampton London Road A508
York
Ringwood
Cardiff University
Lewisham Bus Stop
Cardiff Castle Street
Penzance
Elephant and Castle Bus Stop
Mile End Railway Station
Chester
MAN Airport Bus Stop
Totnes
Oxford Sandhills
Bristol White Tree
Ripon Bus Station
Standon
Portsmouth International Port
Heathrow Airport T5
Newquay
London Unit 39 Queen St
Westgate on Sea Canterbury Rd
Brighton Preston Park
Portslade
Nottingham Broadmarsh Bus Station
Luton Challney near Travelodge
University of East Anglia
Stroud
Colchester Coach
Westgate on Sea
Birmingham Bearwood
Blackburn Bus Station
Huddersfield Railway St
Cliftonville Eastern Esplanade
South Molton
Taunton County Hall
Chepstow
Llandudno
Edinburgh Bus Station
Scunthorpe
Penkridge
Newcastle Upon Tyne Bus Station
Ipswich
Mildenhall
Sheffield Bus Station
Fareham
Wroughton High Street
Telford
St Peters
Belfast Stena Line Terminal
Dorchester
St Johns Wood Bus Stop
Swansea University
Luton
Finchley Road Bus Stop CL
Accrington Coach
Fremington
Heathrow Airport T5
Liverpool One Bus Stop
Cardiff Welcome Break Cardiff Gate Services M4
Bournemouth University
Hickstead
Trowbridge
Rugby
Ilfracombe
Gatwick North Terminal
London Stamford Hill
Bristol University Queens Road
Torquay
Wandsworth Bus Stop
Glasgow Bus Station
Ivybridge
Tenby
Worthing
Liverpool Street Station
Birchington
St Austell
Blackpool Central
Hayle
Finchley Road and Frognal
London Watermead Way
Guildford
Bradford Central
Durham Sutton Street
Barnstaple Bus Station
Minehead Bancks St
High Wycombe Coachway
Mansfield Portland College
Acle
Railway Approach
Louth
Carmarthen
Ramsgate
Humber Bridge South Side
Leeds Bradford Airport
Walsall
Grimsby Osborne Street
Bristol Black Boy Hill
Rudloe
Bideford Kingsley Road
Harlow
Portsmouth University
Broadstairs
Heathrow Airport T2 and T3
Bluewater Shopping Centre
Brighton Withdean Park
Busaras Bus Station
Eltham Bus Stop
Clifton Down Central Train
Preston Circus Stop X
New Cross Gate Railway Station
Shoreham by Sea
Hartlepool
London Gloucester Place Baker Street
Cross Hands
Brighton Pool Valley Coach
Billingham
Reading Bagnall Way
Windsor High St
Yelland
London Kingsland Rd
Wellington Somerset
Landrake
Hempstead Gillingham Kent
Botanic Park Bus Stop
The Bassets
Liskeard
Cirencester
London Luton Airport
Winchester Park and Ride East
Okehampton Jacobs Pool
Coventry Pool Meadow
Hamilton Brandon St
Belfast Europe Bus Centre
Hull Paragon Interchange
Bath London Rd Bus Stop
Welshpool
Port Talbot
Paddington Railway Station
Brighton Withdean Park
Tideford
Mansfield Bus Station
Burnley Bus Station
Cricklade
Cheltenham A40
New Moston Bus Stop
Hayle St Erth
Poole Dorset
Stoke on Trent Hanley
Halifax
Bow Bus Stop
Port Talbot Bus Station
Lostwithiel
Wareham
St Clears
Dublin Port Bus Station
Nantwich
Birkenhead
Steynton for Milford Haven
Rhos on Sea Llandrillo yn Rhos
London Aldgate
Brighton Patcham Bus Stop
Winchester Worthy Lane Coach Park
Royal Wootton Bassett High Street
Marble Arch Park Lane
Salisbury
Telford Town Centre Bus Station
Whitechapel Bus Stop
Northampton Far Cotton
Truro
Swansea University Bay Campus
Whitechapel Bus Stop
Liskeard East Taphouse
Lewknor Turn M40 J6
Ross on Wye
Southampton Coach
Cheltenham Royal Well
Penzance Crowlas
Chadderton
Theale Mereoak Lane Park Ride
Weston super Mare Coach
Tewkesbury
Canterbury Keynes College
Chesterfield
Southwick West Sussex
Pembroke Dock
Hitchin Queen St
Lincoln
Newmarket
Dover City Centre
Oxford Sandhills
Llanidloes Llangurig Road
Marks Tey
Paignton Bus Stop
Ryde George St
Dewsbury
Pool for Cornwall College
Llanelli
Birmingham Bearwood
Hatfield
Ellesmere Port Cheshire Oaks
Northampton Town Centre
Hessle
Dudley
Cambridge Parkside
Cardiff Gabalfa Interchange
Cardiff Gabalfa Interchange
Leeds University
Glastonbury City Center
Durham
Shepton Mallet
Streatham Bus Stop
Devizes
Tadcaster
Corse Staunton
Brighton Preston Circus
Camborne
Hereford
St Margarets Bus Station
Leeds Bus Station
North Petherton
London Aldersgate St
Shoreditch Bus Stop
Carlisle
Swindon Bus Interchange Fleming Way
Bracknell
Penrith Ullswater Road
Victoria Rail to Airports
University of West England
Hayle Copperhouse
Southwark Street Bus Stop
Bristol Bus Station
Heathrow Airport T4
Yelland Pottery Lane
Stratford City Bus Station
Cheltenham Racecourse
Bath London Rd
Minehead Butlins
London Stansted Airport Bus
Corfe Castle
Braunton
Ravenshead Newstead Abbey Gates
Birmingham Airport
Hull City Centre
Ascot Heatherwood Hospital
Redruth
Edge Lane Drive Bus Stop
Johnston
Great Yarmouth Beach Coach Park
Halifax Charles St
Helston
Preston Bus Station
Bridgwater Bus Station
Doncaster Central Train Station
Weymouth
London Drayton Green Road Stop
Kings Lynn
Miles Platting Bus Station
Street
Nottingham Coach S9
University of Southampton
Liverpool University
Shrewsbury
Dudley Tipton Road
Failsworth
Pickering Eastgate
Chippenham Sainsburys
Windsor Legoland
Cliftonville
Alnwick
Lancing Brighton Rd
Derby Bus Station
Hertford Mill Rd
University of West England
Reading Train Station
Barnsley Bus Station
Cheltenham Charlton Kings
Maidstone King St
Edge Lane Drive Bus Stop
Basingstoke
Whitby
Huddersfield Bus Station
Ipswich Cricketers PH
Broadstairs Railway Bridge
Hemel Hempstead
Belfast Port
Sunderland
Bethnal Green Bus Stop
Exeter Bus Station
Canterbury P R
Bolton Central
Marble Arch for Stansted
Swindon Central
Llandudno Junction
Swindon Queens Drive
Sainsburys Local
Stevenage
Frome
Powys Llandinam
Northdown Park
Kilgetty
Poole Branksome Train
Hammersmith Bus Stop
Newark on Trent
Thornhill Park and Ride
Brighton Old Steine
Folkestone
Bristol North Side Rd
Chippenham
Taunton Williton
Gorseinon
Belfast Europe Bus Centre
Leicester Braunstone
Bodmin
Brixham
Hartlepool Lynn St
Newton Abbot
Swindon Freshbrook
Parkstone
628 Oldham Rd
Gloucester Green Bus Station
Stratford City Bus Stop
Neyland
Pembroke
Great Yarmouth
Chelmsford Victoria Rd
Finchley Road Stop CH
Penrith
Slough Wellington St
Milton Keynes Coachway
Bristol Airport
Warrington Winwick Road
Oldham
Chalford
Bedford Bus Station
Bradford Nelson Street Coach A
Penryn
Shipley
Bridgend
London Marble Arch
Cleethorpes
Melksham
Winchester
Birkenhead Chester St
Baker Street Gloucester Place
Stratford upon Avon
St Blazey
Alnwick Retail Park
London Ealing Broadway Station Stop
Thetford
Aberystwyth University
Peterborough
Crawley
Sells Green
Sheffield Greenhill
Norwich Ber Street Stop BU
Swindon Coate Water
South Wales Riverfront Theatre
Capel St Mary
Lancing
Plymouth Marsh Mills
Colwyn Bay
Manchester Bus Station
Watchet Train
Mansfield Quaker Way St
Truro Green Lane
Brighton Hove Street Bus Stop
Ipswich Cardinal Park Quadling Street
Liverpool St Railway Station
Wakefield Charlesworth Way
Manchester Etihad Stadium
Hayes and Harlington
London Gatwick Airport South
Kings Cross
Cardiff Castle Street
Nottingham Trent University
Ravenshead
Braintree
Tiverton
Mirfield
St Blazey Gate
Darwen
Corsham
Exeter
Norwich Central
Bath Bus Station
Whitstable
Gloucester Bus Station
Exeter Bampfylde St
National Express Top Destinations
National Express buses ply a number of routes and here is the list of some of the most popular ones:
One of the best things about bus travel is that you can almost tailor-make your trip adjusting it to your requirements for privacy and comfort. Different classes and types of buses cater to the different needs of travellers. The cheapest trips are normally offered by standard-class buses. They may be called local, express or ordinary. These are a good choice for shorter trips. Sleepers or VIP coaches are good both for longer and overnight trips. They may offer berths or wide soft reclining seats, sometimes with built-in massage options, blankets, soft drinks, and snacks, or more substantial meals on board or during toilet or refuelling stops. Travelling by night buses allows you to save on a hotel room, but to ensure the most comfortable ride do choose the class of your bus wisely. Prices always depend on the distance you ride and the type of coach. For some, even shorter trips, it is worth investing some extra money and buying a seat on a VIP bus as it can save you twice as much time as you spend travelling by an ordinary bus.
Travel by Bus: Pros & Cons
Pros of Bus Travel
Bus is the best choice to get to destinations that are not connected by rail or planes. The network of buses often covers almost the whole country, and their routes are well and long-established.
Opposite to air travel and sometimes rail travel, taking a bus does not require arriving at the bus station much in advance. Check-in, even on international routes, does not take much time. Luggage allowances are usually very traveller-friendly, and the fee for extra luggage, if limits are set, is normally not very high.
Bus tickets can be more affordable compared to air or fast train tickets. There is always a choice of ticket classes for all pockets. Cheaper standard options may be a bit slow and do not offer top comfort, but anyway acceptable and bring you to your destination. On longer routes, toilets or toilet stops as well as snacks, water, and sometimes toiletries and blankets are almost always included in the price.
If you are ready to spend more, some VIP coaches offer seating comparable to business class on a plane with wide soft reclining seats, blankets, fewer passengers, and many other perks to make your trip a pleasant journey.
Cons of Bus Travel
Newer intercity bus terminals are very often located out of the city close to bigger highways to allow buses to avoid city congestion. Unfortunately, it may create extra challenges for travellers, too. Getting to such a terminal may be a problem as in some destinations there are restrictions on vehicles allowed to enter the terminal, and you will have to use special carriers to get there. This results in higher costs as prices may be inflated. Also do calculate extra time if you are travelling during rush hours, especially if you are not familiar with the traffic situation at your starting point.
Buses are probably the means of transport which runs out of schedule more often than trains or planes. They are heavily dependent on the road situation which sometimes can be unpredictable – accidents, road construction works, detours, etc. This is especially true for travels during weekends, high season, or national holidays. Do keep this in mind and do not plan tight connections.
Travelling on certain routes or during the most popular periods may require advanced booking. Bear in mind that it is not always possible to show up at the bus station and hop on the next bus – tickets may well be all sold out, so organize your trip accordingly.
Canterbury Bus StationWembley First WayScarborough Train StationLondon High StCambridge Trumpington P RPenrhyn BayCheltenham Arle CourtTresillianNottingham UniversityCorshamChatham Dock RdWalworth Bus StopTauntonHarrogate Bus StationColchesterNew Cross Gate StationMargateDarlingtonBanbury Coach StationLoughboroughGloucester LonglevensBow Bus StopNewentMaltonMelksham High StreetSouthseaChichesterGreat Yarmouth Regent RdPlymouth Armada Berwick upon TweedLiverpool UniversityExeter SidwellNewtown PowysRochdaleAberystwyth TrainWeston super Mare Alexandra ParadeBristol AirportBickingtonLancasterCardiff UniversityCardiff Coach StationHaverfordwestLoughborough UniversityLedburyBournemouth Bus StationStockton on TeesNottingham NorthFalmouthLeamington SpaBradford Bridge StreetExeterNorth PethertonHull FivewaysKeighley Bus StationWolverhamptonBolton Astley BridgeWestbourneLondon Hanwell Broadway StopCardiff Sophia GardensBrighton York PlaceWaterloo Bus StopLlanidloesAbergele Water StreetSheffield MeadowhallThe Hard InterchangeLondon South ColonnadeRamsgate Dumpton ParkOld Swan Bus StopVictoria Bus StationMiddlesbroughCornwall GrampoundNewbury Wharf RdNorthampton London Road A508YorkRingwoodCardiff UniversityLewisham Bus StopCardiff Castle StreetPenzanceElephant and Castle Bus StopMile End Railway StationChesterMAN Airport Bus StopTotnesOxford SandhillsBristol White TreeRipon Bus StationStandonPortsmouth International PortHeathrow Airport T5NewquayLondon Unit 39 Queen StWestgate on Sea Canterbury RdBrighton Preston ParkPortsladeNottingham Broadmarsh Bus StationLuton Challney near TravelodgeUniversity of East AngliaStroudColchester CoachWestgate on SeaBirmingham BearwoodBlackburn Bus StationHuddersfield Railway StCliftonville Eastern EsplanadeSouth MoltonTaunton County HallChepstowLlandudnoEdinburgh Bus StationScunthorpePenkridgeNewcastle Upon Tyne Bus StationIpswichMildenhallSheffield Bus StationFarehamWroughton High StreetTelfordSt PetersBelfast Stena Line TerminalNorwich CentralDorchesterSt Johns Wood Bus StopSwansea UniversityLutonFinchley Road Bus Stop CLAccrington CoachFremingtonHeathrow Airport T5Liverpool One Bus StopCardiff Welcome Break Cardiff Gate Services M4Bournemouth UniversityHicksteadTrowbridgeRugbyIlfracombeGatwick North TerminalLondon Stamford HillBristol University Queens RoadTorquayWandsworth Bus StopGlasgow Bus StationIvybridgeTenbyWorthingLiverpool Street StationBirchingtonSt AustellBlackpool CentralHayleFinchley Road and FrognalWarwick Parkway RailLondon Watermead WayGuildfordBradford CentralDurham Sutton StreetBarnstaple Bus StationMinehead Bancks StHigh Wycombe CoachwayMansfield Portland CollegeAcleRailway ApproachLouthCarmarthenRamsgateHumber Bridge South SideLeeds Bradford AirportWalsallGrimsby Osborne StreetGloucester Bus StationBristol Black Boy HillRudloeBideford Kingsley RoadHarlowPortsmouth UniversityBroadstairsHeathrow Airport T2 and T3Bluewater Shopping CentreSwanseaWhitstableBrighton Withdean ParkBusaras Bus StationEltham Bus StopClifton Down Central TrainPreston Circus Stop XNew Cross Gate Railway StationShoreham by SeaHartlepoolLondon Gloucester Place Baker StreetCross HandsBrighton Pool Valley CoachBillinghamReading Bagnall WayWindsor High StYellandLondon Kingsland RdWellington SomersetLandrakeHempstead Gillingham KentBotanic Park Bus StopThe BassetsLiskeardCirencesterLondon Luton AirportWinchester Park and Ride EastOkehampton Jacobs PoolCoventry Pool MeadowBath Bus StationHamilton Brandon StBelfast Europe Bus CentreHull Paragon InterchangeBath London Rd Bus StopWelshpoolPort TalbotPaddington Railway StationBrighton Withdean ParkTidefordMansfield Bus StationBurnley Bus StationCrickladeCheltenham A40New Moston Bus StopHayle St ErthPoole DorsetStoke on Trent HanleyHalifaxBow Bus StopPort Talbot Bus StationLostwithielWarehamSt ClearsDublin Port Bus StationNantwichBirkenheadSteynton for Milford HavenRhos on Sea Llandrillo yn RhosLondon AldgateBrighton Patcham Bus StopWinchester Worthy Lane Coach ParkRoyal Wootton Bassett High StreetMarble Arch Park LaneSalisburyTelford Town Centre Bus StationWhitechapel Bus StopNorthampton Far CottonTruroSwansea University Bay CampusWhitechapel Bus StopLiskeard East TaphouseLewknor Turn M40 J6Ross on WyeSouthampton Coach Cheltenham Royal WellExeter Bampfylde StPenzance CrowlasChaddertonTheale Mereoak Lane Park RideWeston super Mare CoachTewkesburyCanterbury Keynes CollegeChesterfieldSouthwick West SussexPembroke DockHitchin Queen StLincolnNewmarketDover City CentreOxford SandhillsLlanidloes Llangurig RoadMarks TeyPaignton Bus StopRyde George StDewsburyPool for Cornwall CollegeLlanelliBirmingham BearwoodHatfieldEllesmere Port Cheshire OaksNorthampton Town CentreHessleCarmarthen Rose and CrownDudleyCambridge ParksideCardiff Gabalfa InterchangeCardiff Gabalfa InterchangeLeeds UniversityGlastonbury City CenterDurhamShepton MalletStreatham Bus StopDevizesTadcasterCorse StauntonBrighton Preston CircusCamborneHerefordSt Margarets Bus StationLeeds Bus StationNorth PethertonLondon Aldersgate StShoreditch Bus StopCarlisleSwindon Bus Interchange Fleming WayBracknellPenrith Ullswater RoadVictoria Rail to AirportsUniversity of West EnglandHayle CopperhouseSouthwark Street Bus StopBristol Bus StationHeathrow Airport T4Yelland Pottery LaneStratford City Bus StationCheltenham RacecourseBath London RdMinehead ButlinsLondon Stansted Airport BusCorfe CastleBrauntonRavenshead Newstead Abbey GatesBirmingham Airport Hull City CentreAscot Heatherwood HospitalRedruthEdge Lane Drive Bus StopJohnstonGreat Yarmouth Beach Coach ParkHalifax Charles StHelstonPreston Bus StationBridgwater Bus StationDoncaster Central Train StationWeymouthLondon Drayton Green Road StopKings LynnMiles Platting Bus StationStreetNottingham Coach S9University of SouthamptonLiverpool UniversityShrewsburyDudley Tipton RoadFailsworthPickering EastgateChippenham SainsburysWindsor LegolandCliftonvilleAlnwickLancing Brighton RdDerby Bus StationHertford Mill RdUniversity of West EnglandReading Train StationBarnsley Bus StationCheltenham Charlton KingsMaidstone King StEdge Lane Drive Bus StopBasingstokeWhitbyHuddersfield Bus StationIpswich Cricketers PHBroadstairs Railway BridgeHemel HempsteadBelfast PortSunderlandBethnal Green Bus StopExeter Bus StationCanterbury P RBolton CentralMarble Arch for StanstedSwindon CentralLlandudno JunctionSwindon Queens DriveBirmingham Coach Sainsburys LocalStevenageFromePowys LlandinamNorthdown ParkKilgettyPoole Branksome Train Hammersmith Bus StopNewark on TrentThornhill Park and RideBrighton Old SteineFolkestoneBristol North Side RdChippenhamTaunton WillitonGorseinonBelfast Europe Bus CentreLeicester BraunstoneBodminBrixhamHartlepool Lynn StNewton AbbotEarls Court Bus StopSwindon FreshbrookParkstone628 Oldham RdGloucester Green Bus StationStratford City Bus StopNeylandHaverfordwest Bridgend SquarePembrokeGreat YarmouthChelmsford Victoria RdFinchley Road Stop CHPenrithSlough Wellington StMilton Keynes CoachwayBristol AirportWarrington Winwick RoadOldhamChalfordBedford Bus StationBradford Nelson Street Coach APenrynShipleyBridgendLondon Marble ArchCleethorpesMelkshamWinchesterBirkenhead Chester StBaker Street Gloucester PlaceStratford upon AvonSt BlazeyAlnwick Retail ParkLondon Ealing Broadway Station StopThetfordAberystwyth UniversityPeterboroughCrawleySells GreenSheffield GreenhillNorwich Ber Street Stop BUSwindon Coate WaterSouth Wales Riverfront TheatreCapel St MaryLancingPlymouth Marsh MillsGolders Green Bus StopColwyn BayManchester Bus StationWatchet TrainMansfield Quaker Way StTruro Green LaneBrighton Hove Street Bus StopIpswich Cardinal Park Quadling StreetLiverpool St Railway StationWakefield Charlesworth WayManchester Etihad StadiumHayes and HarlingtonLondon Gatwick Airport SouthKings CrossCardiff Castle StreetNottingham Trent UniversityRavensheadBraintreeTivertonMirfieldSt Blazey GateDarwen
National Express Company Reviews
A
Anonymous
This is the only bus i have seen where the drivers are nice and helps you with your luggage. Luggage help. Smiling and courteous drivers.
Bus Standard AC, National Express, Nov 7, 2025
A
Anonymous
Nice.
Bus Standard AC, National Express, Jul 21, 2025
A
Anonymous
Where’s the compassion these days! I asked the co-driver to allow me to sit in a vacant seat at the front of the bus after taking off and realizing I was afflicted with motion sickness; I also suffer with Parkinson’s which he didn’t need to know; I simply needed to be at the front which is less rocky. He was having none of it, he said those 2 front seats were ‘theirs’ for their bags and no I could not sit there. That seat remained vacant throughout the entire trip and my journey was quite miserable. Typical British officiousness that I can do without.
Bus Standard AC, National Express, Oct 3, 2024
A
Anonymous
Always fantastic service. The attendant i asked for help at Heathrow was fabulous. Absolutely nothing!
Bus Standard AC, National Express, Aug 7, 2024
A U
Anthonia U
The drive was cool
Bus Standard AC, National Express, Nov 25, 2023
A
Anonymous
Life saver. A cheap and speedy ride to Luton airport, that also provides night rides for late flights, so it basically saved me in the moment as a poor student.
Bus Standard AC, National Express, Sep 30, 2023
V
Viktorija
Great service, friendly driver. No delayed.
Bus Standard AC, National Express, Aug 26, 2023
A
Anonymous
My trip was enjoyable with national express. The way the driver address issues. I personally didn't see anything , to he driver is good an lifely.
Bus Standard AC, National Express, Aug 6, 2023
O
Odeta
Thank you for an excellent service. All was ok, thank you.
Bus Standard AC, National Express, Apr 22, 2023
S
stuart
Bus was late picking up. The second bus from Victoria to Stanstead was comfortable, well driven. Driver was polite and we arrived on time. On the first leg, Reading to Victoria, in very wet weather, the driver was constantly turning round to talk loudly to her friend, and this felt very unsafe.
Bus Standard AC, National Express, Dec 20, 2022
M
Mantas
The bus window wipers was broke so I had to get a relative to pick me up from Sheffield costing me m. That the bus broke down Mantas little London to Leeds university.
Bus Standard AC, National Express, Dec 18, 2022
A
Anonymous
Spokojen. Jízda.
Bus Standard AC, National Express, Dec 14, 2022
J
John
The bus from Scarborough did NOT turn up they left me stranded ( rubbish company ) I will never trav. Bus from Leeds was ok good friendly driver but again they didn’t complete my journey that I paid for ? It was from Leeds to Manchester airport ? But it didn’t go to the airport ? It stopped the journey in Manchester City centre so again I was left stranded ( rubbish company ). Scarborough to Leeds didn’t turn up and Leeds to Manchester airport didn’t go to the airport.
Bus Standard AC, National Express, Dec 3, 2022
N
natacha
the trip was almost 40 minutes delayed. the trip was almost 40 minutes delayed.
Bus Standard AC, National Express, Oct 23, 2022
G
Glenice
A Tale of 2 Stops. The comfortable Ride. Well we were not impressed with the trip to Braintree, Being dumped in the Country side when we expected to arrive in Town. We were lucky that a lady at Tescos which we found by good luck was able to call us a taxi. For our return journey, not wishing to take a taxi ride and risk a long wait in the wilderness with possible bad weather we changed our booking to join the Bus at Stanstead Airport, travelling from Braintree Town centre to Stanstead by Arriva Bus. Although we had to wait longer for the bus to arrive at Stanstead at least we were under cover with the chance of refreshments. I think you should inform Customers that Braintree town is some mile and a half from the bus stop.
Bus Standard AC, National Express, Oct 21, 2022
F F
FRANCESCA F
All perfect thenks
Bus Standard AC, National Express, Mar 6, 2022
D L
DEBRA L
Very comfortable trip
Bus Standard AC, National Express, Jun 27, 2021
A
Ashley
Excellent Service.
Bus Standard AC, National Express, Mar 7, 2020
A
Anonymous
The accuracy of the driver and comfort of the bus.
Bus Standard AC, National Express, Mar 1, 2020
A
Anonymous
friendly driver, pretty smooth ride. 1) Wifi not working. Real annoying when traveling from abroad (Heathrow bus!!). Time set aside to do emails: not possible. Contacting people I am on the way: not possible.. 2) seat belt was nearly suffocating me.
Bus Standard AC, National Express, Mar 1, 2020
C
Claudia
the busdriver could not start the bus, it was his fault and we almoust lost our flight. the driver should apologize..
Bus Standard AC, National Express, Feb 26, 2020
V
VASIL
DRIVER and bus company are excellent also happy from the staff which I had phone call to find out my problem with my tickets. thanks. The website which I take the ticket on website from broadstairs to LONDON Victoria for 2 adult and one child one way has £20 . I pay £40 for return tickets I tried to contact to see what happened and email me just one way ticket but no one answered . Sorry because never I give bad reviews , I'm not happy. https://getbybus.com.
Bus Standard AC, National Express, Feb 17, 2020
E
emily
Poor customer service. journey was comfortable. There had been an accident on the M25 which had affected the tunnel apparently at 3pm and had caused a backlog. I arrived at the central bus station early, 17:00hrs and enquired about switching to an earlier coach. I was advised of the above and asked to go to terminal 5 as buses were not coming through. I sought updates from the National express staff there who kept saying the bus is on its way, at one point I was told it was "around the corner". It finally arrived at 20:15hrs. If I had been made aware of the substantial delay, I would have made alternative arrangements. Accidents will happen but keeping passengers updated with accurate information in a timely manner would go a long way o making a bad situation bearable.
Bus Standard AC, National Express, Feb 14, 2020
P
Patricia
No problem. The driver was very professional and kind. Nothing was any trouble even when a woman was moaning because she should have got an earlier bus and worried about missing her flight. He reassured her REPEATEDLY and kept calm. This way at 8.50 and her flight wasn’t until 10.30 !! It wasn’t easy !! The moaning Minnie !!
Bus Standard AC, National Express, Feb 5, 2020
A
Anonymous
Unable to take the trip due to Coronavirus. Are still waiting for reimbursement.
Bus Standard AC, National Express, Feb 4, 2020
V
Vitor
Premium transportation. Everything Ok, no issues.
Bus Standard AC, National Express, Feb 2, 2020
A
Ana
Driver dont stop on our station.
Bus Standard AC, National Express, Jan 27, 2020
P
Phillipott
Good Trip. Promptness. Loaded my baggage alone.
Bus Standard AC, National Express, Jan 22, 2020
A
Anonymous
clean coach, cheap ticket. it was 15 min late.
Bus Standard AC, National Express, Jan 19, 2020
E
Edgar
I left my scarf in the bus. I wrote you an email about, and I did not response.
Bus Standard AC, National Express, Jan 8, 2020
C
Clément
The bus was 30 minutes late.
Bus Standard AC, National Express, Jan 4, 2020
H
hans
comfortable seats.
Bus Standard AC, National Express, Dec 31, 2019
S
Stefania
Trip to airport. Coach on time. Friendly driver. Smooth drive. Good value.
Bus Standard AC, National Express, Dec 30, 2019
A
Anonymous
change the seats. Very nice drivers. the most uncomfortable seats i ever try,my body was really stiff after that trip no wifi no water.
Bus Standard AC, National Express, Dec 22, 2019
J
Joel
The bus was announced for 18H05 and was coming only at 19H10 , without an information ( nothing) . Time.
Bus Standard AC, National Express, Dec 13, 2019
A
Anonymous
Mostly pretty good. Bus arrived at destination close to the time it said it would. Signposting for national express services could be a little clearer, as someone who hadn't gone from that stop before it took me a little while to find the correct stop.
Bus Standard AC, National Express, Dec 9, 2019
A
Anonymous
Unfortunately, I lost 11 GBP due to a very poor service of the company. First, the website does not function as it should - I wanted to book a return ticket Luton-London-Luton and I only chose the journey to London thinking I would have time for choosing the bus back later. Unfortunately, the system confirmed a randomly chosen time on the day of my travel back and that is what I discovered I paid for - not the ticket from Luton Airport to London. I immediately wrote to the company (8th of December), then twice before my journey back, and finally I had to book another ticket with another company and I did not get a reply until now (22nd December). At Victoria Station I asked a driver if he could take me to Luton at a different time based on the ticket I had for later that day. Obviously, he didn't want to do that and did not do. I definitely do not recommend the company. They just totally ignore passengers.
Bus Standard AC, National Express, Dec 3, 2019
J
joao
Was a terrible experience i lost my flight that cost me £550.00. It's was a crash in the journey to Heathrow aioport I said to the driver that I had an internagional flight at 20:30 and that journey was ment to get me to the aiorport at 17 pm ,the driver didn't look for options and when he drop in the aiorport was already 19:50 and I lost my flight and the cost of 550.00 ,never gonna use this company again.
Bus Standard AC, National Express, Dec 1, 2019
A
Andrei
Overall OK. Driver was professional and attentive to passengers. The charging facility did not work. There was rubbish on my spot.
Bus Standard AC, National Express, Nov 19, 2019
A
Anonymous
Всичко беше на ниво. Няма такова нещо.
Bus Standard AC, National Express, Nov 3, 2019
G
Guna
Was nice trip. Cimfirtable bus,chairs. Was very hot.
Bus Standard AC, National Express, Nov 2, 2019
O
Olgierd
Best coach. I recomend.
Bus Standard AC, National Express, Oct 24, 2019
A
Anonymous
The driver was very nice. The bus was on time. No leg room.
Bus Standard AC, National Express, Oct 24, 2019
J
Jana
Awful ride. The bus ride was awfull. I have never met that kind of rude driver. He was unpleasant and really offensive. He didnt answer my queation about when the bus is leaving ,he just turn his head. The whole bus smelled on urin from the toilet. He was driving really fast and always complaining he has to make it home before its to late.
Bus Standard AC, National Express, Oct 23, 2019
K
Krista
Very Great, many thanks that I was not late at airport. Not late at airport. Cold at bus.
Bus Standard AC, National Express, Oct 22, 2019
E
Eamon
Fantastic service great time keeping complete pleasure.
Bus Standard AC, National Express, Oct 15, 2019
S
Szimonetta
Worst experience out of all bus company. My bus has arrived 31 minutes late for its departure time. This is completely ruined my whole journey and its totally unacceptable. The driver has not explained anything just carried on like it was a normal thing. Also caused me massive stress as I nearly missed my flight.
Bus Standard AC, National Express, Oct 8, 2019
A
ayad
We have to wait more than three hours.
Bus Standard AC, National Express, Oct 3, 2019
T
Tereza
Great driver on this way.
Bus Standard AC, National Express, Sep 22, 2019
V
VALERIE
We did arrived with more than 30mn delay and got no information at all during all the journey. To get information in case of delays or any troubles during the trip.
Bus Standard AC, National Express, Sep 19, 2019
4.3
242 customer reviews
5
48%
4
35%
3
10%
2
7%
1
0%
93.4% of 242 travelers were presumably happy with National Express as they left good or no review