JG
Javier GIt's incomprehensible that a bus of that category lacks a toilet. I had to beg the driver to please stop for a minute because I couldn't hold it any longer. The driver rudely told me to urinate on the bus, and I told him absolutely not. I insisted he please stop the bus, and more than 20 minutes passed before he finally stopped, with a very rude and intolerable lack of courtesy. I want to file a formal complaint with the company about this unacceptable incident so that no other passenger suffers the mistreatment I endured. The company must prevent these unpleasant situations and sanction the driver.
Sapa to Ha Giang, Bus Cabin 34, Bang Phan, Oct 16, 2026
H
Helena The bus was quite old and the seats a bit narrow. It was unclear when we were stopping and why we were having so many breaks in between. But okay overall and we arrived on time.
Sapa to Ha Giang, Bus VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Oct 15, 2026
AS
Anna STight soace, no seatbelts, couole if stops on the way to pick up/drop off some stuff.
Sapa to Ha Giang, Bus Limousine, Bang Phan, Oct 7, 2026
Y
Yigal The limousine is not limousine. It's like old bus. Very jumpy. The seats are in very bad condition. We had very bad journy. Not recomended on this bus company
Sapa to Ha Giang, Bus Limousine 18, Quang Giang Bus, Sep 4, 2026
M
Maria One of the best service bus in vietnam, kind and respectful people ,also they leave us at the hotel's door late at night
Sapa to Ha Giang, Bus Express 29, Grouptour (Công ty du lịch quốc tế Grouptour), Jul 27, 2026
PK
Peter KEverything went well.
Sapa to Ha Giang, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Jul 22, 2026
LD
Luuk DDriver was driving very fast through the bumpy roads and I was flying through the cabin sometimes. We had to be there 30 min before departure, but when we got there 30min before we had to hurry because they wanted to leave already.
Sapa to Ha Giang, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Jul 20, 2026
EK
Eimantas KThe charging wasn't working
What need the most on a long journey
Sapa to Ha Giang, Bus Cabin 34, Bang Phan, Jul 10, 2026
M
Marine We booked our trip from sapa to hai giang and we didn’t had the best journey at all. Employees are rude. We booked for a departure at 11am, the company asked us to be here a 10:20. They wanted to leave super early, stressing us out and speeding you into the bus. We left at 10:40. We stopped no more than 20 min later, the staff went out and bought fruits at the market for another 20min… We ended up arriving at a another bus station and they transferred us to a minibus that dropped us at the right arrival destination 1h later.
The only good point is that the WiFi is working well and you have assistance on WhatsApp.
Sapa to Ha Giang, Bus Cabin 34, Bang Phan, Jul 2, 2026
MM
Mateo MI was disappointed because the Quang Giang Bus that i paid for and chose did not arrive. I was told to get on a different bus company that had lower prices so I overpaid for no reason.
Sapa to Ha Giang, Bus Royal Cabin, Quang Giang Bus, Jun 29, 2026