IB
Ilaria BThe ride wasn’t confortable. Not all the seats worked and there was bad smell during all the ride.
Hue to Phong Nha, Bus VIP 32 Sleeper, King Express Bus, Nov 13, 2026
CR
Chloe RThe journey itself was good but they called me 45 min before the pick up time saying they were waiting for me. I was not ready and thankfully they waited but why on earth would I be at the pick up location 45 minutes before. I was planning on being there 30 minutes before, as advised, but instead I got dozens of messages and missed calls asking where I was. Better communication next time, please.
Hue to Phong Nha, Bus Upper Single Cabin, HK Buslines, Nov 9, 2026
MW
Mindi WBus 2 hours late to depart and another hour late to arrive. Power socket at sear didn't work.
Hue to Phong Nha, Bus VIP 32 Sleeper, King Express Bus, Oct 6, 2026
JK
Jens KBooked to leave at 3pm. It even said 3pm on the ticket. Then they told me the only bus was leaving at 5. Bus arrived at 6:20 and instead of getting ro my destination at 7 i arrived at 11:20. Cant recommend this
Hue to Phong Nha, Bus Sleeper 38, Queen Cafe Bus (Queen Cafe Bus), Sep 22, 2026
RW
Roman WThe bus arrived nearly 2 hours late at destination
Hue to Phong Nha, Bus Sleeper, King Express Bus, Aug 30, 2026
JO
Jill OMore communication that bus was late instead of us contacting company & operator/bus driver. Otherwise info sent on bus number & operator/bus driver good.
Would’ve been better if driver could confirm drop off as unclear despite being advertised
Hue to Phong Nha, Bus Cabin 24, Hoang Minh Limousine, Aug 30, 2026
N
Neesha Very comfortable bus, left and arrived on time. There was only one stop in Dong Hoi before arriving in Phong Nha. Toilet was also clean and well-stocked.
Hue to Phong Nha, Bus Lower Single Cabin, HK Buslines, Aug 26, 2026
SE
Sarah EExcellent communication from company. The bus was immaculately clean & tidy, driver & porter where very helpful & arrived in good time.
Overall very impressed & would definitely recommend & use again
Hue to Phong Nha, Bus Cabin 24, Hoang Minh Limousine, Aug 20, 2026
JS
Jayme SGlad we made it. 4 hours late, stopped so often to pick up cargo. Our 20min toilet stop lasted 45mins - despite already being very behind schedule.
No ticket required to get on. Just seemed very chaotic and unorganised. Fine if you have all the time in the world. Only bonus was we somehow got a 22 Cabin when we booked a 32 Sleeper!
Hue to Phong Nha, Bus VIP 32 Sleeper, King Express Bus, Aug 19, 2026
DY
David Ycan really recommend HK buslines: comfortable, safe, clean and great staff! And free shuttle for 12Go customers!
Hue to Phong Nha, Bus Upper Single Cabin, HK Buslines, Aug 17, 2026