BS
Benedikt SBus had three and a half hours delay. Backpacks and other things were stuffed in the aisle, you had to climb over it. Had to take my backpack into my cabin in order to avoid it getting crushed by people, especially crew trampling on it. Bus stop in Hanoi is 10km away from the center. Nice thick blankets provided, but no charging ports or lights.
Hue to Hanoi, Bus Cabin 24, Thuan Hung Travel, Mar 15, 2026
CG
Cindy G12go shows reservation with King Express but bus that picked us up was Queen Cafe. The bus was disgusting. Dirty and in need of repairs. Most of the recliners were stuck in only one position, had to share outlets and they didn’t all work. Didn’t see any outlets for middle row. Only curtains on the windows. None for the other side of seats. So middle row had no curtains at all. Bathroom smelled really strong of piss. Seats weren’t very comfortable.
Hue to Hanoi, Bus Sleeper, King Express Bus, Mar 13, 2026
P
Praveen Worst experience ever. They said booking will get confirmed in few hours, but dint get confirmed for more than 10 days. Later got mail saying there is no tickets and later offered different pick up for additional cost.
I accepted for that too. They send wrong ticket. The operator was not even aware of that. They charged extra for priority service, but I didn't get a whatsapp message for my board location. The bus was ok but the lady at the Da nang station was so rude. The bus was late by 3 hours. Few staffs In the bus were polite. Over all worst experience. Pls don't book or take their service.
Hue to Hanoi, Bus Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Feb 26, 2026
MB
Marije BThe first bus driver was good, so the trip was fine until Ninh Binh. After that it became more chaotic. The bus driver got yelled at at the parking lot in Ninh Binh, then we were pulled over by the police I believe? Of course the driver can’t do anything about this. But then we had a lot of delay and the driver dropped us off at the wrong destination. Our bus ticket said we would be dropped off at 114 Yen Phu in Hanoi, but we got dropped off at some bus station/parking lot on the other side of the city. Because of this we had to take a taxi into the city. We had to catch another bus to Cat Ba and were supposed to have plenty of time in between both buses, but because of the delay and then the wrong drop off, we almost missed the second bus. This was very stressful and we made extra costs because of this. Luckily the rest of the trip was fine.
Hue to Hanoi, Bus VIP 22, The Queen Tourist, Feb 23, 2026
LS
Leanne SBus was 90 minutes late for departute but arrived on time.
Only 1 toilet break for 12 hour bus journey.
Hue to Hanoi, Bus Cabin 22, Camel Transport, Feb 10, 2026
PB
Paul BBus was late, was ment to board at 4.45pm and where still waiting at 5.30 pm. The 5.30pm bus arrived at 5.15 and everyone booked on this boarded and went before ours
Hue to Hanoi, Bus VIP 32 Sleeper, King Express Bus, Feb 8, 2026
AL
Anna LWas a comfortable ride! A toilet on board which was great, they provided water also. We had one stop for dinner near the start of the ride which was good.
My only suggestion is they could leave a few hours later, so you don’t arrive at the early hours.
It says it’s 13hours (7pm -8am) but we arrived at 5am. Which is quite a difference.
Hue to Hanoi, Bus Cabin 22, Camel Transport, Feb 7, 2026
CM
Christoph MThe given pick up location wss not correct. Bus was 2:30 hrs delayed.
Hue to Hanoi, Bus VIP 22, An Phu Hoi An Travel, Jan 7, 2026
BS
Blair SExcellent comfortable and quiet modern vehicle equipped with a toilet, wide seat, lighting and power sockets, total blackout blinds and internal curtains, good onboard WiFi, bus was busy but not packed in like sardines. Delivery into Hanoi old quarter close to tourist areas. Only letdown - ignore the timetable. These coaches depart 30-45 minutes prior to the scheduled departure time; you will be taken to an isolated area outside of the city to await the bus. This was not communicated and caused confusion. Onboard experience was very good however.
Hue to Hanoi, Bus Single Cabin, HK Buslines, Nov 14, 2025
RK
Rob KBus was in time and was comfortable.
Toilet On board.
But because I was above the back wheels and beside the toilet. I couldn’t sleep of the noise and unstable driving
Hue to Hanoi, Bus Single Cabin, HK Buslines, Nov 8, 2025