AL
Alicia LThe pickup arrived 50 minutes early despite me reaching out via WhatsApp the moment I booked through 12go, asking them to confirm time and pick up location. Because they came so early, I hadn’t made it back to the hotel yet and had to rush back via Grab, pack quickly, and jump in the car.
I understand pickup times can vary (up to 30 minutes) but proactive communication from the operator would have gone a long way. The driver did wait about 10 minutes while I grab biked back, checked out, and packed (which I appreciated and tipped him for), but the WhatsApp operator made it feel like the confusion was my fault.
Would I use again? Probably. The price was fair, the journey was quick, and the driver was great. The issue is entirely with the WhatsApp operator, not the driver or the service itself.
Hue to Da Nang, Bus SUV 7 Middle Seat, Rin Ha Travel Car, Jun 6, 2026
MS
Marie SInstead of sitting in back seat, I was seated to front seats next to the driver. Drive was ok, but this was unexpected.
Driver did one stop, but didn't say how long are we gonna stay there.
Overall it did its purpose, but can be better.
Hue to Da Nang, Bus Limousine, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), Jun 5, 2026
RH
Richard HDriver drove like an absolute maniac. All the way from Hue to Da Nang. It was like being in a two and a half hour car crash. Flung around while he accelerated hard. Swerved all over the road and stamped on the brakes like they’d wronged him.
Hue to Da Nang, Bus Limousine, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), Jun 2, 2026
BK
Boon KBus air con was FANTASTIC. Seats were roomy.
Hue to Da Nang, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Jun 2, 2026
JN
Joanna NPerfect trip. The bus was excellent, really comfortable seats with all the gadgets ie massage/air vented and reclining. The driver was sensible and drove well, we were relaxed all the way. We stopped at a fish farm mid way for the toilets and drinks and the view was good.the driver was also very professional. The trip itself offered some great views and was scenic. No complaints, the best bus so far on our 3 month trip.
Hue to Da Nang, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), May 18, 2026
BI
B IThe driver is a gentleman, Kind and very helpful. Thanks for everything ;))
Hue to Da Nang, Bus Shared Car, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), May 14, 2026
KW
Kamil WThe bus was very comfortable, even luxurious, and the journey from Hue to Da Nang was very pleasant. The only minor drawbacks were the very intense air conditioning and the fact that after purchasing the ticket, we were informed that our return would be an hour early.
Hue to Da Nang, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Apr 26, 2026
ND
Nicholas DBooked for 1700 but was told cancelled and had to get either 1300 or 1900.
Just booked with different provider.
2 stars as comms via WA were good.
Hue to Da Nang, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Apr 22, 2026
ND
Nicholas DFirst time I have used this type of service. On time but did do 3 other pickups, one was in city suburbs. Same in da nang, did a drop off out to West of airport then pulled over and 3 of us were transfered to a car for final leg. 4 stars because it was cheap thus good value bit would probably pay more for something better and faster. Total journey was about 2h 45min
Hue to Da Nang, Bus Limousine, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), Apr 21, 2026
JM
Jenelle MProbably the most comfortable bus I've ever been on. Great communication from staff, safe driving, and the bus was on time. There was even a bathroom break, which I didn't expect for such a short trip.
Hue to Da Nang, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Apr 19, 2026