IE
Iris EThis was the worst bus drive ever! The bus drivers were all soo unfriendly and exremely aggressive! You cannot speak to people like that. At first they didnt let us go to the toilet. One of them even slapped a girl!
There were treating us like animals and were screaming at us from the first second we stepped into the bus.
We were like 20 people in the bus and eyeryone talked about them and how aggressive they were. I got waken up by the bus driver shouting at a girl.
I wish I could report them.
Hanoi to Hoi An, Bus VIP Luxury 34, Tuan Trinh, Aug 21, 2026
FP
Francesca PThe bus was clean and comfortable.
We ran into traffic in Hanoi and arrived just in time, and they were kind enough to wait for us.
The drivers' driving was a bit reckless.
Hanoi to Hoi An, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Aug 20, 2026
GA
Gian AEeally nice driver and good staff - always happy and helpful
Hanoi to Hoi An, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Aug 18, 2026
MS
Miriam SThe staff were so accommodating and helpful!
Hanoi to Hoi An, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Aug 1, 2026
B
Bojana We had great experience with this company. The ride was safe, comfortable, the bus clean. This was our third time using the same company and I recommend to all tourists.
Hanoi to Hoi An, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 26, 2026
LS
Luca SI had bought a ticket onilne that seemed to be a cabin bus, however after the purchase i was informed that it was a normal sleeper bus and was then told I would have to pay an additional fee in order to upgrade. Talking to other passengers it seems as if I was not the only one to fall for this accident. Moreover, it seems as if the bus was over booked and groups were put together in order to fit everyone. The driver and assistent were kind and tried to be problem solving within the context of the situation. However, I do not believe the company providing this service should be the first choice for booking a trip.
Hanoi to Hoi An, Bus Cabin 32, Camel Transport, Jul 8, 2026
S
Samiksha Had a very good experience on this bus- the service was great, the bus was clean, the support was very good!
Hanoi to Hoi An, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jun 24, 2026
E
Eva A very comfortable way to travel and an amazing experience. It was a very clean and luxurious bus. I would always choose this company again. Bus driver was also very friendly and took great care of our son when he was not feeling well during the trip.
Hanoi to Hoi An, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), May 30, 2026
RV
Rossella VThe trip was okay but just 2 stops are not enough since we don't have toilet inside the bus.
Hanoi to Hoi An, Bus VIP 32 Cabin, Queen Cafe Bus (Queen Cafe Bus), May 2, 2026
MD
Maria DThe restrooms smelled absolutely disgusting; it is obvious that they are not deep-cleaned. Furthermore, they make only one stop for a meal—at a location where the food options are extremely limited.
It was terrible having to hold it for so long just to get off the bus and use a restroom.
Hanoi to Hoi An, Bus VIP 32 Cabin, Queen Cafe Bus (Queen Cafe Bus), Apr 11, 2026