AD
Amy DBus pick up location changed.
Bus late.
Difficult to contact 12Go or bus company to find out bus ETA.
Got taxied from pick up location to a station and had to wait there.
Finally departed 4 hours later than scheduled.
Hanoi to Ha Giang, Bus Cabin 22, Ngoc Son Limousine, Jun 2, 2026
GK
Georges KThe bus company asked us to be 1h30 in advance (3:30pm instead of 5pm) to the meeting point 4 hours in advance. No USB C in the bus (only USB A), no information about the timing of the breaks. The best part is when we indicated the address of our homestay, the bus dropped us 2km away from it. Also, the driving was agressive but they all are. Average rating because the bus was on time.
Hanoi to Ha Giang, Bus Lower Cabin, Dang Quang Limousine, May 25, 2026
SJ
Sarah JComfy coach and was doing great till we got a flat tyre… aside from this and the miserable, rude bus driver afterwards all was good.
Hanoi to Ha Giang, Bus Single Royal Cabin, Bang Phan, May 21, 2026
S
Sebastien First trip in limousine bus .3626036412782E+24;
Hanoi to Ha Giang, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), May 1, 2026
AL
Asier LThe bus was more than one hour late. Some of the parts of the bus were loose and making noise while moving and difficulting to keep sleeping.
Hanoi to Ha Giang, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Apr 28, 2026
T
Tomas Sleeper bus was quite okay, beds were clean. I slept the whole time, but the bed was really short for me and I couldn’t stretch my legs. The bus had 1 hour delay… but the support through WhatsApp was very helpful and they responded fast
Hanoi to Ha Giang, Bus Royal Cabin, Good Morning Cat Ba Bus (Good Morning Cat ba), Mar 30, 2026
SM
Susie MIt was so efficient! Least amount of time on the bus is the way to go! Got to Ha Giang in good time. Happy :)
Hanoi to Ha Giang, Bus Upper Cabin, Dang Quang Limousine, Mar 26, 2026
J
Jasper Hard to find and got the confirmation 20min. before the departure although I booked one day before. Also didn't go a single cabin and had to share my cabin.
Hanoi to Ha Giang, Bus VIP Cabin 24 Single, Ha Tuan Buslines, Mar 24, 2026
VG
Victoria GThe bus left late, and so arrived late. The seats we had were comfortable but the charging ports didn’t work. The operators also stopped to let other people on so there were passengers asleep on the floor in the aisle. I’m not sure if this is common or not for Vietnam.
Hanoi to Ha Giang, Bus Cabin 24, Vin Bus, Mar 22, 2026
MC
Moritz CTop
Hanoi to Ha Giang, Bus VIP Sleeper, Good Morning Cat Ba Bus (Good Morning Cat ba), Mar 19, 2026