M
Manel I had a great experience! The communication on WhatsApp was clear, they were always available to provide info. The driver was lovely!
Hanoi to Ha Giang, Bus VIP 18, Daily Limousine, Aug 5, 2026
AV
Amber VIt was pretty good. Except when we arrived at ha giang, they put us in a smaller bus and didn’t tell what we where going to do… so we drove 1 hour around to drop everybody off at there stay. Meanwhile our stay was the closet to the bus stop. They couldn’t speak English so it was difficult to communicate
Hanoi to Ha Giang, Bus Double Royal Cabin, Bang Phan, Aug 3, 2026
AK
Anna KOnly the wifi didn’t work
Hanoi to Ha Giang, Bus Single Royal Cabin, Bang Phan, Jul 9, 2026
DU
Deleted UGreat bus, very modern and comfortable! Staff at the office was helpful and really tried to make everything as smooth as possible.
Hanoi to Ha Giang, Bus Upper Single Cabin, Sao Viet, Jun 11, 2026
AD
Amy DBus pick up location changed.
Bus late.
Difficult to contact 12Go or bus company to find out bus ETA.
Got taxied from pick up location to a station and had to wait there.
Finally departed 4 hours later than scheduled.
Hanoi to Ha Giang, Bus Cabin 22, Ngoc Son Limousine, Jun 2, 2026
GK
Georges KThe bus company asked us to be 1h30 in advance (3:30pm instead of 5pm) to the meeting point 4 hours in advance. No USB C in the bus (only USB A), no information about the timing of the breaks. The best part is when we indicated the address of our homestay, the bus dropped us 2km away from it. Also, the driving was agressive but they all are. Average rating because the bus was on time.
Hanoi to Ha Giang, Bus Lower Cabin, Dang Quang Limousine, May 25, 2026
SJ
Sarah JComfy coach and was doing great till we got a flat tyre… aside from this and the miserable, rude bus driver afterwards all was good.
Hanoi to Ha Giang, Bus Single Royal Cabin, Bang Phan, May 21, 2026
S
Sebastien First trip in limousine bus .3626036412782E+24;
Hanoi to Ha Giang, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), May 1, 2026
AL
Asier LThe bus was more than one hour late. Some of the parts of the bus were loose and making noise while moving and difficulting to keep sleeping.
Hanoi to Ha Giang, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Apr 28, 2026
T
Tomas Sleeper bus was quite okay, beds were clean. I slept the whole time, but the bed was really short for me and I couldn’t stretch my legs. The bus had 1 hour delay… but the support through WhatsApp was very helpful and they responded fast
Hanoi to Ha Giang, Bus Royal Cabin, Good Morning Cat Ba Bus (Good Morning Cat ba), Mar 30, 2026