面包车从河内到河江

客户服务非常好。他们在我们家门口接我们。 巴士有点旧，也有点脏，但一切正常（空调、座椅、窗帘等）。司机人很好，很乐于助人，但他的驾驶技术很糟糕，打电话时没有免提，超速行驶，在转弯处超车......等等。

The customer service was great. They picked us up at our step door. The bus was a bit old and dirty, but everything worked well (A/C, seats, curtains, etc. The driver was nice and helpful but his driving was terrible, speaking on the phone with no hands-free, speeding, overtaking in curves...etc. we arrived well, fortunately, and he took us to our hostel.

司机准时在民宿门口接我们，又准时把我们送到摩托车出租店门口。干净舒适的面包车

Le conducteur est venu nous chercher à l’heure devant notre airbnb, et il nous a déposé devant la location de moto à l’heure prévu. Van propre et plutôt confortable

没有投诉。司机很准时，非常乐于助人。

No complaints. Drivers were on time and very helpful.

捡到的地址和谷歌地图的坐标不一样。 (司机来到了Cua Dong街7号）。车子在行驶过程中发生故障。至少另一辆车很快就到了，而我们却延误了1.5小时。购买大件行李（>10公斤）的额外座位是描述中的误导。我们没有得到一个额外的座位，但支付了一张额外的票。司机不知道哈安酒店168号陈鸿道的终点/下车地址。至少要把我们送到那里

Pick up point adress and google maps coordinates aren't the same. (Driver came to 7 Cua Dong street). Car broke down during the drive. At least another car arrived quickly and we onlay had 1.5 hours delay. To buy an extra seat with big baggage (>10kg) is misleading to write in the description. We didn't got an extra seat but payed an additional ticket. Driver didnt know anything about end/ drop off adress of Ha An hotel 168 Tran Hung Dao. At least driving us there

公交车处于非常疲惫的状态，而司机则是不必要的危险。在盲道上超车，把人赶出道路

Bus was in a very tired condition and the driver was unnecessarily dangerous. Overtaking on blind corners and driving people off the road

非常好的体验。我预订的日期不对，在我通过 Whatsapp 与公司联系后，公司立即免费更改了日期。司机准时到了接送站。从河内到下江，我们迟到了 1 个小时。司机并不粗鲁，很正常，但不会说英语。我是最后一个上车的，他一个人把我送到了目的地旅店，这是一个很大的优点！

Very good experience. I booked my trip for a wrong date and the company changed it right away after I contacted them Via Whatsapp, for free. The driver was at time at the pick up station. From Hanoi do Ha Giang we were 1 hour late. The driver was not rude, normal, zero English. He drove me as last one in the bus alone to my destination hostel, which was a big plus!

愉快的旅行。 司机超级和蔼，准时且专业。面包车非常舒适。

Great trip. The driver was super kind, on time and profesional. The van was very comfortable.

我们被准时接到河内的另一个车站，在那里我们上了车，等了一会儿才等到另一辆出租车。我们不知道巴士不是直接来接我们的。这也是一辆卧铺巴士，和描述的不一样，但我们并不在意。巴士很空，有几次停下来接人，有 2/3 的休息时间。没什么可抱怨的，这符合我们的预期，也是一段相当不错的旅程。

Got picked up on time to be taken to another stop in Hanoi where we got on the bus and waited for a while for another taxi of people to get dropped off. We didn’t know the bus wasn’t picking us up directly. It was also a sleeper bus not as described but we weren’t bothered. The bus was pretty empty, stopped a couple of times to pick people up and had 2/3 rest stops. Can’t complain, it was inline with expectations and a pretty decent journey.

我们本应在上午11点离开哈诺伊，但上午11点来了一辆车，把我们带到汽车总站，然后去坐卧铺巴士（我们订了一辆 "vip van"）。我们不得不在车上等了2个小时，工作人员没有提供任何信息。 我们不知道我们什么时候会离开哈诺伊。好在我们最后到达了目的地，但晚了2个小时，而且公司的沟通非常糟糕。

We were supposed to leave Hanoï at 11am, but a car came at 11am to take us to the bus terminal and then to a sleeper bus (we booked a "vip van"). We had to wait for 2 hours in the bus with no information from the staff. We had no idea when we were going to leave Hanoï. The good thing is that we arrived at our destination at the end but 2 hours late and with very bad communication from the company.

We had a great trip! Picked up in front of our hotel in Hanoi, dropped off in front of our hotel in Ha Giang. Excellent service, friendly staff, clear and helpful 1-on-1 communication after placing our reservation. Recommended, I'd book again!