Instead of beeing there at the scheduled time between 6 - 6:30 am, the pick-up service arrived at 7:20 am. I was just informed 5 minutes before his arrival, that he will arrive.
The information and organisation at Padang Bai was absolutely chaotic. There is no guidance and no help at all. The crew of one boat even gave us false information.
Got picked up at 9:45 and did have to pay extra to be picked up but wasn’t told this prior. It wasn’t a lot (only paid 30k in the end) and were dropped to the ticket office. Driver was lovely and car was nice and clean. We did get to the office at 11:30 and the boat didn’t leave until 2pm. It did seem a bit unnecessary and there wasnt a lot of places to wait and was very hot. Ferry was comfy and airconned. Arrived in Lombok at 4:30
Everything was out of the writed planes and at the end we was must to wait in harbour at least one hour more. Departure was planed 13:45, we was departed 14:45.
乌布 到 龙目岛, 轮渡 轮渡, Bali Magir Trans, 2025年9月29日
KH
Kirolos H
Driver was on time ! Boat was 1 hour late , it was a small speedboat so it was a bumpy ride and for 4 hours inside the boat it is hard ... I would really advice to take seasickness medicine before going onboard like Antimo
乌布 到 龙目岛, 轮渡 轮渡, Bali Magir Trans, 2025年9月12日
M
Myriam
I have received this message 2 hours before our trip ( we booked everything in the place that we wanted to go ) Sorry for the inconvenience. Due to bad weather, bookings are limited today. You can request a refund or reschedule.
«We've already closed that route. It's possible that your booking was suddenly added due to a system error» so I have asked for a refund. And I still have no answer regarding my refund. Then, I have received an email late after my booking for an assurance that I paid instead I diront asked for.
乌布 到 龙目岛, 轮渡 轮渡, Bali Magir Trans, 2025年9月11日
LK
Laura K
Taxi great
Long waiting time at the port (ferry departure 2 pm instead of 1pm)
Ferry great
乌布 到 龙目岛, 轮渡 轮渡, Bali Magir Trans, 2025年8月23日
CT
Conor T
Pranandika Arya Hudatara from Magir trans Bali was a great driver , who actually got us on time for the earlier boat even though we were planning for the other one; so he saved us waiting around, he was polite and punctual and very helpful , he helped us check in aswell, his vehicle was very comfortable
Would highly recommend
乌布 到 龙目岛, 轮渡 轮渡, Bali Magir Trans, 2025年8月20日
BM
Brian M
Refreshing. We have been traveling full time with just over 13 ferry rides under the belt — and i is the first time leaving a review. Firstly, we were picked up at our hotel — what a bonus since it takes additional pressure off. Our driver picked us up 30 min later than indicated time — which was not a problem since he informed us 45 min prior via WhatsApp. We still had an hour to kill upon arriving at the port.
The driver was efficient and we felt safe with his driving. Not to mention him being very courteous and friendly.
The ferry service was well organised with ample space. The ferry ride probably one, if not, the smoothest we had thus far. Kudos to the staff and their professionalism.
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