Trang An到顺化

我们没有按照订票时多次明确指出的顺化地址（7 Doi Cung）去车站，而是在一个荒郊野外停了下来，并被告知这是终点站。这里距离车票上的目的地地址超过 3 公里。有几个人抱怨过，但他们只是告诉我们 "我们不管，如果你们不喜欢，可以拨打热线电话"。我们要求提供前往市区的交通工具，但他们置之不理。最后，我不得不自掏腰包买了一辆 Grab，由于时间太早，几乎没有司机，我不得不等了一个多小时。 此外，巴士非常拥挤，床铺对于一个普通体型的欧洲男子（5'11）来说太窄了，而且这已经是价格较高的 "当地车厢 "选项了。 我不得不说，我很少留下差评，而且在旅行中我已经习惯了很多差评，但让乘客滞留在预订之外的其他地方，这不仅是糟糕的客户服务，而且在外国，对于独自旅行者（尤其是女性）来说，甚至可能是危险的。非常鲁莽。

Instead of going to the station at the address in Hue clearly stated several times in the booking (7 Doi Cung) we stopped in the middle of nowhere and were told this was the final stop. It was over 3km away from the destination address stated in the ticket. Several people complained but they just told us “we don’t care, if you don’t like it you can call the hotline”. Our demands to provide transportation to the city were ignored. I ended up having to pay for a Grab out of my own pocket and had to wait over an hour because it was so early in the morning that there were almost no drivers. Additionally, the bus was very cramped and the beds too narrow for an average size European man (5’11) and that is already with the more expensive “local cabin” option. I have to say that I rarely leave bad reviews and I am used to a lot when traveling, but leaving passengers stranded somewhere other than they had booked is not only horrible customer service but in a foreign country for solo travelers (especially female) can potentially even be dangerous. Very reckless.

车厢还不错，但车上没有厕所（预订时说有一个）。我们预订的车上也没有小吃。

The cabins were okay, but there were no toilet on the bus (when we booked, it says there is one). And there was no snack as we booked.

1 小时 20 分钟后，我们终于出发了，11 人乘坐一辆 8 个座位的汽车......

1h20 later we finally go, end at 11 people in a 8 places car ...

座椅和预期的一样好。司机开得很疯狂，所以没有机会睡觉，也没有舒适感

Seats were good as expected. Driver drove like crazy, so no chance to sleep and no feeling of comfort

大巴的车况很好，但床太小了，很不舒服。我个子不高，却躺不下来。有人睡在地板上，他们不愿意挪动，好让我们能睡到自己的铺位上。我们只能在他们身上走。在越南长途旅行方便快捷，但绝对不舒服

The bus was in fine condition but the beds were so small and uncomfortable. I’m not tall, but I wasn’t able to lie down. There were men sleeping in the floor and they wouldn’t move so we could get in to our bunk. We literally had to walk on them. Easy and fast way to get a long way in Vietnam, but definitely not comfortable

可怕的是，在比预定时间提前 30 分钟到达后，一个年轻女孩命令我上一辆出租车，然后他把我们带到一条高速路上，让我们立即上车（整个过程看起来就像绑架）。到了车上，床铺没有窗帘和双人床，锈迹斑斑，没有插座或 USB 接口，灯也不亮，根本不值这个价格....。

horrible, upon arriving 30 minutes before the scheduled time, a young girl ordered me to get into a taxi then he took us to a high speed road where we were told to get in immediately (the whole thing had the looks like a kidnapping). arrived on the bus, bunks without curtains and double, rusty, no socket or usb port, the light did not work, it is not worth the price at all….