There is no indication that you are sharing the bed with someone else anywhere on the booking or ticket. Also you get dropped off in the middle of nowhere in Sihanoukville and are told to make your own way and pay to get to the port when the bus could easily drop you there
We booked a ticket from Siem Reap to Koh Rong, but when we arrived at Sihanoukville we were just dropped out of the bus with no information. No one of the employees spoke any English, and when a woman arrived that did speak English she was not helpful at all. She told us it was her first day she said she could not help us, but later on she said she did this every day. And even though the employees at Siem Reap told us a transfer from the bus to the boat was included, we eventually had to pay for a tuktuk to take us to the boat. All in all, extremely bad customer service!
Had to wait 2 hours for our connection, and then the another 2 hours for our ferry. We ended up being over 4 hours later than expected and weren’t told once we were delayed and no apology
暹粒 到 高龙, 公共汽车 卧铺 34, Saly VIP, 2026年7月26日
KD
Kjell D
I arrived 3,5 hours later on location.
暹粒 到 高龙, 公共汽车 卧铺 34, Saly VIP, 2026年7月26日
CS
Carlo S
Everything great,with really good customer service,the only problem was that the timetable doesn't match the ferry so i had to wait more or less one hour at the harbour (but it's ok 😊)
Overall great experience. Sleeper bus very clean and comfortable. The mini van ride was comfortable as well. The boat ride efficient. Everything worked as it should. The stuff very friendly. And careful handling of my luggage.
I wish the trip would have been without the change in Phnom Penh. Somehow I had missed this information during booking. But in the end everything went well.
暹粒 到 高龙, 公共汽车 卧铺 34, Saly VIP, 2026年6月17日
JH
Juliette H
Very few information about the route and our luggages were dirty after the ride.
Lack of space, I’m 180cm and I didn’t fit the bed. No clear configuration, I was like in a twin bed large like a single bad, no windows, close to the toilet so even smelly
We booked what was advertised as a VIP sleeper from Siem reap to Koh rong. Turns out when we got to the check in desk that we’d only be on the sleeper for 6 hours and would need to get off of this in Phnom Penh, wait an hour and then at 6am get on a mini bus. Which to add was one of the most cramped, uncomfortable buses we’ve ever been on.
The sleeper bus itself is great and no faults there but the advertisement of the trip itself was very poor