The staff on the bus were really rude and shouted at all of us. Several people asked for a bathroom stop which they ignored for a long time but stopped to let themselves get chewing gum and have a cigarette. Very unfriendly and unhelpful.
Once arriving at the bus stop, the conductor asked us to board the bus. No cabin reservations were provided on the ticket, so we chose 2 unoccupied cabins. When the conductor boarded, he approached us and shouted 'NO' at the top of his lungs in an aggressive manner repeatedly. It was very rude, embarrassing and confusing. It turned out we were supposed to be on different cabins. Other than that, the experience was fine. Some basic customer service skills are needed here.
the bus was 30 mins late but the organizer was very easy to contact on whatsapp and was updating us about the status of the bus. although it was a different operator that picked us up which was ok because the bus was comfortable, it just didn’t have a toilet. we made 2 stops for a 6-hour trip
The bus was to late which is something that can happen but to be honest the bed in the bus was really poor it had some hard thing in the middle and was way shorter than you guys said online the driver was good and helpfull
豐芽 到 岘港, 公共汽车 Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), 2026年3月4日
N
Nicole
Was an hour late and the driver was rude. Done the job tho so would recommend.
豐芽 到 岘港, 公共汽车 卧铺, King Express Bus, 2026年2月24日
JD
Jill D
The nightbus was very comfortable. We had great seats and enough space too sleep comfortably. Would definitely recommend!
Cua Ong Limousine (Cửa Ông Limousine), Duc Duong, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), Ha Long Bus Travel, Hanh Luyen, HK Buslines, Hoang Minh Limousine, Queen Cafe Bus, Tan Quang Dung Buslines (Nhà xe Tân Quang Dũng Limousine), VietNam Travel Bus (Việt Nam Travel Bus)