expérience très moyenne, nous avons été mis dans le mauvais bus, le chauffeur s'est arrêté toutes les heures en allumant la lumière, bref un trajet êtes moyen.
Great experience. We booked the wrong date and 12Go's phone support found us a solution in the hour, sent us a taxi to be able to have the bus on time. Ŕeally appreciated.
2 hours delay at Hanoi, started at another location than booked, picked up many people after that, 3,5 hours delay at Cao Bang.
The driver was very fast (some people might not be used to it), but seemed to be good.