Not super… Last carriage in 3rd class would say best one of all - beautiful view out the back of the sunset and nice to be so close to fresh air! Still would heavily recommend not booking 3rd class honestly seats are uncomfortable and CRAMPED! But if you book last min like I did and have no option, maybe get some gummies to help you through….
Subject: Streamlining Passenger Experience
Dear 12Go,
I trust you're well. I recently traveled on your train and wanted to share a few insights for improvement:
1. Consider a pre-booking seat review for a more personalized experience.
2. Hygiene standards need attention for an enhanced journey.
3. Improve accessibility to the on-board restaurant.
4. Kudos to the excellent train staff.
5. Enhance the booking system for a smoother process.
Appreciate your consideration of these suggestions to elevate the overall passenger experience.
Best,
Swam
The train left 4 hours late and then took sereval hours longer than scheduled. Overall we arrived 6 hours late which didn't inconvenience me. The train was comfortable.
Very bad experience as a long way trip
Poor food supply , no arrangement for food in such a long hours trip
Couldn’t arrange seats side by side for 2 persons booking on the same ticket , same time so that we have to sit separately