This is te 2. time we have been using Ouros and their service is impeccable. The instant confirmation and the pick up messages on WhatsApp are second to none.
I appreciate that the driver was on time, polite, and maintained a nice vehicle. However, he struggled to stay awake the entire trip. We swerved lanes multiple times, slowed and sped up as he drifted and woke back up, and had vehicles honking at us because he was veering into their lanes. I could not rest because I had to be vigilant to ensure he didn’t completely fall asleep. This was the most unsafe I’ve ever felt in a paid personal transport. The company needs to do a better job of ensuring that their drivers for nighttime transportation are going to be able to safely complete their jobs, or do not accept the booking.
We had a very pleasant ride in a comfortable car. Our driver was extremely nice — he even bought us water and kept in touch through a phone app. He arrived right on time. I also received two WhatsApp messages from the company with all the important details: the pickup time and date, the driver’s name and phone number, and the exact meeting point — very helpful! I truly recommend this company.
Daiichi Travel, Daily Limousine, Daytrip private transfer with English speaking driver, GoAir Travel, Grouptour, MAI CAR TRAVEL, Mui Ne Private Car, OUROS Travel, Saigon DMC, Viet Technologies Travel