definitely worth the price. the company will send you a confirmation message and confirm that you have arrived at the specific pick-up location via whatsapp.
however, when stopping at the rest area, don’t go too far from where the bus stops. the driver couldn’t speak English and didn’t inform us that the bus was leaving. my friend almost missed the bus yesterday lol 😅
内排国际机场 到 沙巴, 公共汽车 Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), 2024年1月5日
PL
Phoi L
We were in Vietnam 2 years ago and took a 12 bus from Hanoi to Da Namg with another bus company and it was the worst journey ever. Needless to say we were not particularly looking forward to this bus journey from Hanoi to Sapa, however we were pleasantly surprised. Although the bus was approx. 10 mins late arriving at the pick up point, once set off it was a seamless and comfortable 6 hour journey and we felt safe in their hands. Unlike the other bus company, there was no constant erratic honking of the horn, no speeding or over taking of other vehicles on the road, and the drivers were nice and polite despite the language barrier. They did not smoke on the bus throughout the journey or talk loudly amongst themselves. If HK Buslines run all their buses and journeys like this then I would not hesitate to only use them going forwards for all my travel journeys.
内排国际机场 到 沙巴, 公共汽车 上层单人船舱, HK Buslines, 2026年8月1日
VM
Vihagi M
Although the bus itself was fine, my cabin was not cleaned when I got on. There was food wrappers and used tissues still in my cabin so I didn’t want to use the pillow and blanket provided. The bus driver kept spitting and making gross sounds with his throat the entire time and it made me feel so nauseous and uncomfortable.
内排国际机场 到 沙巴, 公共汽车 Single Cabin, HK Buslines, 2026年7月20日
IB
István B
We are waiting in domestic Terminal for 1 hour and we try to call them in WhatsApp for many times because we are little bit scary they will not come to pick us up.. We just receive a message after the pickup time (1:30 pm) telling where are we? We are very stressed because we thought we lost our trip.. Expect to be late for the bus to contact you and make sure you have contact number registered in 12go because they will contact you..
内排国际机场 到 沙巴, 公共汽车 Single Cabin, HK Buslines, 2026年7月16日
M
Marie
Brilliant, great service.
内排国际机场 到 沙巴, 公共汽车 上层单人船舱, HK Buslines, 2026年7月15日
MB
Marc B
Took Sao bus. Driver was noisy, always on his phone. It was a night bus, he could have been more considerate since passengers were trying to sleep. This seems to be a frequent complaint amongst passengers. Additionally cabin was not very clean. Will not recommend this bus company.
内排国际机场 到 沙巴, 公共汽车 Lower Single Cabin, Sao Viet, 2026年7月13日
BB
Bernd-jan B
It was good, but it would’ve been ready super if we’ve been able to transition to an earlier bus. The wait at the airport is quite extensive if you’re through customs quickly.
内排国际机场 到 沙巴, 公共汽车 Lower Single Cabin, HK Buslines, 2026年6月28日
RD
Regina D
The pick up instructions were confusing and the bus was 30 min late.
内排国际机场 到 沙巴, 公共汽车 Lower Single Cabin, HK Buslines, 2026年6月16日
E
Ewelina
Everything was well organise.
内排国际机场 到 沙巴, 公共汽车 Single Cabin, Sao Viet, 2026年6月3日
GS
Girija S
The journey was comfortable.
Pros:
Pick up from airport and drop at hotel.
Single private cabin.
Smooth ride.
Started late but reached on stipulated time.
Cons:
The staffs were not at all speaking in english. Very difficult to communicate.
内排国际机场 到 沙巴, 公共汽车 Single Cabin, Sao Viet, 2026年6月2日
在这条路线上,Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số)的大巴最快,而King Express Bus的大巴最慢。
需要注意的是大巴越快车票往往越贵。不过多花一点钱选择走高速公路且不用额外停站的直达大巴也是值得的。
April Adventure, Asian Bus Travel, Daiichi Travel, Duc Duong, G8 Sapa Open Tour, Group Bus, Grouptour, HK Buslines, Inter Bus Lines, King Express Bus, S Trip, Sao Viet, Sapa Dragon Express, Sapa Ethnic Travel, Sapa Explore, Sapa Express, Tbus, VietNam Travel Bus