We recently took a TBUS Trip from Nha Trang to Quy Nhon. The limousine provided for the journey was average, with room for improvement. The air conditioning system was not functioning properly, which caused some discomfort during the trip.
Overall, the ride was average. While it got us to our destination, the journey could have been more comfortable. I hope that TBUS Trip takes this feedback into consideration and makes necessary improvements for future journeys.
First bus was over booked so was emailed to see if we wanted a refund or rebooking for later that day. Me and my partner opted for the later bus that day and on arrival all seemed normal. However, when boarding we were told to sit at the front of the bus with the driver on the non reclining or charging port seats (even though we were first to board and half of the vip seats were free at the time, later filled with further pick ups along the way, much closer to our final destination).Despite paying the same as everyone else on the bus, we weren’t given the vip seats which we booked but were given the cramped driver seats. After talking to another passenger on the bus he told us how he booked minutes prior to the departure time but was granted a vip seat even though we booked the day before but received no such treatment. At no point were we offered a reduced price for the normal van seats at the front. For a 4 hour journey it was very cramped and a little uncomfortable. However, I will say it was no fault of the driver,he did try to provide as much room as possible and drove very well.
We have really enjoyed our ride from Nha Trang to Quy Nhon. The driver was polite and didn’t horn a lot like other vehicles. The seat was very comfortabel and a lot of leg space.
The only negative comment is on The company assistents at The Quy Nhon Office from Cat Thien Hai when I arrived at 9.00 (The bus was supposed to leave at 9.30) and I reported myself and my husband the Office employee didn’t really respond to me, although I spoke in Vietnamese with her. So I asked again after 10 minutes to check wether to confirm our ride and she wasn’t really friendly and said yes but it won’t leave until 10 a.m. Because you’ve bought through another company and they always let you come earlier. Okay That’s fine but the way she said it, very rude. Then when we got in, nobody pointed our seat and after a while the lady came and said in English : ‘ You there ‘while pointing at a schedule. I didn’t understand but when she made a head gesture to the back then we knew. So I said ‘You can talk Vietnamese to me. ‘ Then she laughed. And I thought she couldn’t (her face would crack if she’d laugh) 🤭
芽庄 到 歸仁, 公共汽车 VIP Luxury 24 Cabin, VietNam Travel Bus (Việt Nam Travel Bus), 2026年6月9日
E
Elisabeth
The driver was 40 minutes late and then he was in and out of the car several times, probably there was something wrong with the bus because he opened the hood. He had two cellphones but he didn’t answer when the company called him. They sent me texts and asked me to take a photo of him and then they called me and asked me to give the driver my cellphone.
We became almost 2 hours late and there was a terrible sound that indicated that something was wrong with the bus. The only positive thing was that he drove me and some other passengers 350 meters and dropped us at the hotel.
We had to walk over 1 lm to the bus place. It was also an hour late arriving at our destination and although we booked 06.49 we were told that it was leaving at 8.30
芽庄 到 歸仁, 公共汽车 VIP 9, Cat Thien Hai Travel (Cat Thien Hai Travel), 2026年2月23日
IG
Ines G
Quick responsive from the hotline. They helped me book my tickets at 10 pm the day before
They were always reachable and patient to explain everything
The pick up was at a coffee which is a perfect location
芽庄 到 歸仁, 公共汽车 Limousine 9, Cat Thien Hai Travel (Cat Thien Hai Travel), 2026年2月1日
Driver asked some passangers to show him their destination,myself,he said no need ( i assumed he already knew). On arrival to final town, he let them get off at exakt location of their accomodations.
Myself he let me off just somewhere…. no explanations..Rain and dusk.
I then realised I was far away from my accomodation and needed to get a Taxi and drive back quite a distance. So i needed to get back on the road, from which our bus came.
Prior to the Trip In Nha Trang i received messages that location of pick up changed and also the time..many messages back and forth, confusing, also other travellers confused …at the end pick up had remained same anyway and we left later then announced.
An Phu Hoi An Travel, An Phu Travel, Asian Bus Travel, Cat Thien Hai Travel, FUTA Bus Lines, HT Travel, Sao Limousine Tuy Hoa, Sapa Discovery Travel, Trong Thuy Limousine, Viet Lao Bus
