The seats were comfortable but with each stop the lights went on and disrupted my sleep. The leg-room was too short.
The temperature was 2 degrees too cold.
They responded quickly and provided courteous service. Furthermore, the departure was on time. The staff were very kind and responded promptly, which put me at ease. I highly recommend them.
Not as "premium" as it seems, dirty toilets inside the bus, not a lot of space in the bus, it only does its mission. Driving you from one place to another.
This company SUCKED. 💯
Trip: Hua Hin to Koh Samui
(for context, I have lived in Thailand for 20+ years and currently live on Koh Samui, so ~ not my 1st rodeo)
2 big busses pulled up at Hua Hin clock tower, no instruction or direction of which bus to get on, probably 40 passengers going back and fourth between the 2 busses not knowing which one to get on. 🤷♂️
The guy looking at tickets and packing the bags kept saying "show me the number, show me the number". I kept pointing to the reservation number on my phone, he literally pushed me to the side,😤
After probably 10 or 15 minutes and multiple times trying to show him "the number", he grabbed someone else's phone and said show me the number and pointed to the 12go logo in the email header 😅 FML 🤦♂️.
Luckily I saw my name on the ticket in his hand and the little Thai know, I said, that's me, that's my name, which caused him to look and then allow me and my 12 year old son to board.
This was an over-night bus. The ticket I purchased said we would arrive 9:30am at at the Nathon pier.
We landed on the island at 11:00am and the Raja pier 🤦♂️
Total shit show. 🎯
Book w a different company. 💯
Pickup was over an hour late, chair did not recline, and worst of all ferry ticket wasn't booked with the ferry provider, so the ferry wasn't guaranteed.
華欣 到 苏梅岛, 公共汽车 头等舱, TravelBusAsia, 2026年1月26日
KR
Kornelia R
We were sitting close to the toilet and there was a horrible old urine smell.