巴士从合艾到槟城

小巴还不错，但 12go 的客户支持太糟糕了。我等了 12 个多小时才得到 Whatsapp 支持热线的答复。

The minibus was fine, the customer support from 12go was awful. I waited more than 12 hours for an answer from Whatsapp support line.

如果能有一小瓶水就更好了。 接机点前一天的信息，在验证车票时直接注明不是更容易吗？ 哈季的出发点在Lee花园，而不是所标明的地址，因为我们前一天就去探路了，所以没有任何对应。 迟到了1/2小时，应该是12点出发，12点半出发，一点信息就可以让我们在等车的时候吃个三明治，不知道有什么难点，所以打算吃喝一下。

Une petite bouteille d'eau aurait été appréciable. Information la veille du point de pick-up, ne serait-il pas plus simple de l'indiquer directement à la validation du billet ? Point de départ Hatyai au Lee garden et non l'adresse indiquée qui ne correspond à rien car nous étions allés en repérage la veille. 1/2 heure de retard départ supposé à 12h départ à 12h30, un petit message aurait pu nous permettre de manger un sandwich en attendant qu'il arrive, ne sachant rien difficile de commander, donc prévoyez à manger et à boire

出发点并不是一家叫 Persada 的公司，而是收据上没有注明的另一家旅行社，和我一起从帕克巴拉（Pakbara）出发的另一辆小巴的司机不得不给收据上的电话号码打电话，询问在哪里下车。 我们不是 15:00 出发，而是 16:30 出发，然后开了 15 英里又返回哈达耶，因为他们忘记了两名乘客。因此，我们 17:15 才离开。到达槟城的时间是 23.15，而不是 19.30...

The start point was not a company called Persada but some other travel agency that wasn’t referenced on the receipt and the driver of the other minibus that I was arriving with from Pakbara had to call the number given on the receipt to find out where to drop me. Instead of 15.00 we left at 16.30, then we drove for 15’ and then returned to HatYai because they had forgotten 2 passengers. So we only left at 17.15. Arrival in Penang was at 23.15 is read of 19.30…

司机把我们丢在离Prangin购物中心1公里的某个随机地方。

Driver dropped us in some random place 1km from Prangin Mall.

小面包车漂亮又干净。司机非常友好，乐于助人。整个旅行非常棒，是我们在泰国期间最棒的一次旅行。 唯一的问题是找不到接机地点。我给他们发信息后，他们发来了照片，这很好。我一定会向你推荐。

The minivan was nice and clean. The driver was very friendly and helpful. The whole trip was great the best one we had whilst in Thailand. The only issue was finding where the pick up was. Once I messaged them they sent photos which was great. Would definitely recommend.

通过谷歌地图无法找到接人的地址。通过电话沟通，我才最终找到了正确的地方。

The pick up addresss could not be found through Google maps. It was through phone communication that I eventually found the right place.

The bus never arrived at the point of departure. We had to call a driver with whom we couldn't make ourselves understood. Finally a number from another agency got back to us and told us to go to their office to catch another bus 3 hours later. We had no excuses and no warning of the change. The journey then went well, but our day was completely out of order.

Ok