I'm really glad I booked through 12go.asia (rather than another 3rd party booking site). It made everything very easy!
I wasn't able to use my card internationally on the local sites, so I had to book through other means. 12go.asia didn't have all the transit options in Malaysia, but it had enough for me to be able to make a decent decision / weigh options, and it immediately confirmed my ticket with the provider I was booking with. They also give you a ton of information when you book (the specific counter check in, the bus, the time, if you need a passport, etc), which was also really helpful.
The bus itself was extremely comfortable. Lot of legroom, separate vents / lights, etc.
So yeah, overall it was a great experience! I'd definitely use them again. Thanks!
北海 (槟城) 到 吉隆坡, 公共汽车 特快27, StarMart, 2022年12月20日
RS
Rachelle S
真正舒适的座椅,大量的空间,usb端口,甚至在椅子上有3个按摩选项。
此评论由机器翻译
Really comfortable seats, a lot of space, usb ports and even 3 massage options in the chair.
It's still necessary in 2026 to print the voucher and to pick up your ticket at the counter even when you already payed online. Why is not possible to receive a QR Code or something else and get your ticket immediatly per Mail? Additionaly we arrived 2 hrs late at our destination and the bus was not really clean. The curtains on my window where covered with something that looked like tomato sauce.
the travel and bus was completely fine, but the location for pick up was poorly described, the map location was the empty jasmine office, the address was a 15 minute walk for the actual location in the middle of nowhere and the actual place wasn’t on my ticket and in the ferry/bus terminal. All information concerning the pick up location was contradictory. Travel was good though, simple and decent bus
There was an hour delay and the last part of the trip was very uncomfortable. The bus seemed old and I think there was an issue with the engine since it jerked back and forth the whole time. At one point it even felt like we were not moving at all on the highway (we continuously moved forward and then stopt abruptly).