My issues arose at the airport. Luckily I was very early as it took 45 mins to work out I did have a booking. Firstly 12go instructions are not clear about where to go at the airport. The staff at Vietjet could not find my booking number. The one supplied by 12go did not match their requirements, a 6 piece alpha-numeric code. They kept telling me I wasn't booked. It was quite distressing. Eventually one clever lady used my name and email and found my booking so I was able to fly. Not sure I'd use the 12go service again
胡志明市 到 岘港, 飞机 经济舱, VietJet Air (Công ty Cổ phần Hàng không VietJet), 2023年2月5日
D
Damon
The tickets did not state which airline or terminal to leave from . We nearly missed our flight
胡志明市 到 岘港, 飞机 经济舱, Vietnam Airlines, 2026年5月23日
ML
Megan L
I booked domestic airplane but as a foreigner I thought terminal 1 as it's Ho Chi Minh to Danang. But I had to scramble to get to Terminal 3! Lucky I had ample time.
胡志明市 到 岘港, 飞机 经济舱, Vietnam Airlines, 2026年5月9日
NF
Nick F
They could have better signage as it was a bit hard finding were to go but apart from that godd
胡志明市 到 岘港, 飞机 经济舱, Vietnam Airlines, 2026年4月28日
J
Janette
Everything was great no issues at all
胡志明市 到 岘港, 飞机 经济舱, Vietnam Airlines, 2026年4月13日
DA
Debbie A
Everything went according to plan. That’s the best.