Ich bin gut angekommen und alles hat geklappt, wenn man früh genug dran ist würde ich versuchen ein Schlafwagen zu bekommen, aber im Notfall tuts auch die 3.Klasse
永珍 到 曼谷, 火車 二等臥鋪, Laos Railway by Family Service, 2026年5月26日
MT
Moe T
It was okay but I think the window seat should be given to the foreigner or the first traveler because they want to see the views and get experience or good for filming if they are a blogger or YouTuber etc.
I did not get the sleeper car that I booked (and even though I booked well in advance) and certainly would not have taken the train knowing I'd have to sit in a seat. On top of that, the provider charged almost twice as much as I would have paid booking direct with Thai railways. If not even the service of booking the ticket you wanted is included, I could have done it myself with much less stress and hassle.
The communication was poor. I was never directly told I would be transferred to Thailand by van then take the train from inside Thailand. 12go Asia didn't even clarify that during several email communications. Eventually had to call the provider whereupon I was able to confirm pickup at my hotel. Was picked up, driven to border, directions at border were just pointing in one direction and saying someone else would pick us up on other side. Had to wait about 30 minutes for other person to show up. We had no idea if we were in the right place of when/if someone was actually going to meet us. We were shuttled to an open air train station with about 3 hours to wait for our train.
永珍 到 曼谷, 火車 頭等臥舖, Laos Railway by Family Service, 2026年2月9日
R
Roselanda
The family were very kind and helpful and punctual. They picked me up from hotel and covered all other rides to the train station after immigration. It was also nice to travel with a group.
永珍 到 曼谷, 火車 三等艙(風扇), Laos Railway by Family Service, 2026年1月25日
I booked a first-class ticket, but due to overbooking (which seems to happen far too often, why is there always overbooking?), I was placed in second class. In the end, I paid the same price as a second-class ticket, even though the correct fare should have been almost half of what I originally paid.
The staff were very responsive and kind, and I truly thank them for that. However, despite being informed of the issue three days before departure, I did not receive a proper refund or any commercial gesture. This was especially disappointing since I had booked my train ticket two weeks in advance specifically to avoid this kind of situation.