Der Fahrer schaut mir zu oft aufs Handy und fährt immer wieder über die Linien. Die Autobahn war jedoch leer. Dann zupft er sich noch mit einer Pinzette Haare aus dem Gesicht und der Nase aus. Ernsthaft??? Für Asien vermutlich ein normaler, guter Fahrstil, aber ich finde wenn man beruflich Gäste fährt, kann man sich schon an ein paar Regeln halten.
萬榮 到 永珍, 計程車 Standard 3pax, Family Service (Family Service), 2025年6月15日
Ich weiß nicht was hier luxuriös sein soll. Der Wagen war völlig überfüllt. Ich saß auf dem Notsitz zwischen Fahrer und Beifahrer ohne Anschnallgurt. Ich bin noch nie so unbequem gefahren. Zum Glück waren es nur 2 Stunden und am Ende sind wir mit Verspätung angekommen.
Le taxi est venu nous chercher avec 40min de retard par rapport à l’heure annoncée. Lorsque nous sommes arrivées à la gare routière, le van que nous devions prendre était plein. Par chance, nous avons pu monter dans un autre bus qui allait au même endroit. Finalement, nous sommes parties avec 1h30 de retard. Pour finir, le bus nous a déposé en plein milieu d’une rue. Nous n’étions pas à un terminal de bus, et il n’a absolument pas communiqué pourquoi nous étions arrêtées ici.
萬榮 到 永珍, 廂型車 標準艙, Family Service (Family Service), 2023年12月11日
MG
Maxence G
Le train avait 2h20 de retard, nous n’avons
萬榮 到 永珍, 火車 #D87 二等座, China Railway (中国铁路), 2026年8月31日
IC
Ivan C
The van displayed on site is a little bit different , a lot different . It was a scrap van , imagine 2hrs with smell of diesel exhaust .
萬榮 到 永珍, 廂型車 標準艙, Family Service (Family Service), 2026年8月22日
AM
Aldric M
We received the tickets immediately after placing the order (the booking was made 4 days before departure).
There were no issues during the journey, and the train was very spacious.
However, we were not given any choice of seats, which meant that the two of us were not seated together, but 5 rows apart. There were empty seats available, though.
萬榮 到 永珍, 火車 #C91 二等座, China Railway (中国铁路), 2026年8月20日
CC
Caroline C
I believe you should review the process for items such as pocket travel knife. Instead of throwing our traveling expensive instruments you could put it in a sealed envelope that we get back once we get out … thinking that my very expensive Swiss knife and my daughter Swiss knife have been taken by your staff is way too rigid. A parallel option should be offered to get it back after the journey.
萬榮 到 永珍, 火車 二等座, Laos Railway by Family Service, 2026年8月11日
IS
Isabel S
The train itself was ok but 12Go didn’t actually send me my ticket, just confirmation. Fortunately they allowed me to collect it in person.
萬榮 到 永珍, 火車 二等座, Laos Railway by Family Service, 2026年8月11日
PH
Peter H
The departure time on the ticket was 8 am, and I was supposed to be waiting at least 30 minutes before that. In the end, they picked me up almost at 9 with a tuk-tuk. Then we went to a place where they keep their buses, and we waited there until 10 am (so already 2 hours after the departure time stated on the ticket).
In the end, they took so many people that they had to add some extra “chairs” to the van, and those poor people were sitting in very bad conditions. I felt sorry for them. And of course, we arrived in Vientiane later than the time stated on the ticket.
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