The bus broke down and the driver dropped us off at some courier company along the way, with no clear indication of what was going to happen or when we would be on the road again. Just said the bus was overheating. Nobody at the courier company could answer any questions in English either. It was very frustrating.
When we reached Siem Reap, instead of the driver taking us straight away to our drop-off point, he stopped at a restaurant about 2kms away from the arrival point and we were told to have lunch there or wait for an hour. I could not wait as I had classes to attend, so I got my own transport from there to my hotel. We were not informed at any point that we would be making this 1-hour stop.
廂型車 十四人座地區車, Travel Mart Watergate (Travel Mart Watergate), 2022年12月9日
SM
Sanjey M
To bumpy for the tire pressure too high
廂型車 十四人座地區車, Travel Mart Watergate (Travel Mart Watergate), 2023年7月24日
YD
Yves D
The driver was driving safely and stayed focused on the road. He arrived on time, 10 minutes in advance. The car was clean and confortable
計程車 四人座休旅車, SIMA Car, 2023年7月21日
M
Michael
Very comfortable Van with comfortable seats, WiFi available.
We were the only passengers, so it felt like a private car ride.
We would book there next time again
廂型車 十四人座地區車, Travel Mart Watergate (Travel Mart Watergate), 2023年2月4日
EP
Evgenii P
I’m traveling with a family, so paid for a private VIP Van 9pax expecting a comfortable trip from Bangkok to Aranyaprathet. The Van was on time, but refused to go anywhere but airport (!), said sorry and left. The office sent a replacement car which was some small sedan taxi, this time I had to deny this offer. One hour and 30 mins later some SUV arrive and I would ask what I’ve paid for if it wasn’t too late.
Overall experience: very poor.
The food was not very good. They don't even have vegetarian option. And no English was spoken. The bus had 0 space for the legs and the toilet sink was not unable. Well and the worst thing is that you cant control the airflow if the ac. They manipulated it with a screw so there is always airflow even if it is too cold already. I have a cold now. Thanks for that. The but was arriving and departing at the right time and I think tge staff was nice to say anything good. I wouldn't travel there again when I have another choice.
廂型車 十四人座地區車, Travel Mart Watergate (Travel Mart Watergate), 2022年11月24日
NR
Nigel R
Would’ve given five stars but the driver drove past my hotel 7 km and we had to get a taxi back he wouldn’t take us on the return trip and drop us off.
廂型車 十四人座地區車, Travel Mart Watergate (Travel Mart Watergate), 2022年10月28日
J
Jonathan
Departure address given was incorrect. Departure address given for Travel Mart was Khao San road Bangkok. The actual address is many blocks away in a totally different street. I almost missed the departure because of this. Fortunately a tuk-tuk driver knew the actual address.
Please fix this for other travellers to avoid the stress that I experienced!
廂型車 十四人座地區車, Travel Mart (ทราเวลมาร์ท), 2022年6月30日