It took 10 minutes instead of 30 min so i don't understand the 200 THB i had to pay
萊利 到 甲米府, 渡輪 6人長尾船, Andaman Shuttle, 2023年9月2日
TL
Tanya L
这是一次短途的长途乘船之旅。船程组织有序，准时出发。
此評論係自動產生翻譯
It was a short long boat ride. It was well organised and left on time.
萊利 到 甲米府, 渡輪 6人長尾船, Andaman Shuttle, 2023年7月27日
JS
Juliane S
准时到达。广告上说行程需要30分钟，但实际上只用了10-15分钟。所以，你可以不用坐快艇。
此評論係自動產生翻譯
pünktlich angekommen. Die Fahrt wurde mit 30 Minuten angegebenen, sind tatsächlich nur 10-15Minuten gefahren. Also Speedboat kann man sich sparen.
萊利 到 甲米府, 渡輪 6人長尾船, Andaman Shuttle, 2023年3月22日
PC
Paul C
Easy to book although it’s cheaper if you just turn up in the day. Only 100 THB: we had big luggage so wanted it guaranteed
萊利 到 甲米府, 渡輪 6人長尾船, Andaman Shuttle, 2026年7月17日
RG
Richard G
Difficult to find any representative for the company. They showed up at 11:10 for an 11:15 departure…meanwhile, 4-5 other boat companies were greeting and departing with their guests…once we met the representative, the boat was quite crowded, but the service was good.
Dishonest Provider. Booked a speedboat but only got a long tail.
I purchased a speedboat transfer through 12Go/Tigerline. On the day of travel, no speedboat was provided. Instead, we were repeatedly told by the local representative at Railay that there was no speedboat at all, only a long-tail boat. Because there was no other option presented, we were forced to take a long-tail boat to a different pier and then a Tigerline van on the mainland to our final destination.
We specifically booked a speedboat due to seasickness issues, and we paid significantly more for it. The actual service we received (long-tail + local van) normally costs about 200–280 THB per person, but we were charged almost four times that amount for a service that was not delivered. (750 bhat per person)
I requested a partial refund (750–1,000 THB), which I believe is reasonable and supported by local price comparisons. 12Go refused to issue any refund. Tigerline called us liars when we asked for a partial refund to reflect the actual service we received. I've now spent weeks arguing with 12go while Tiger line gives completely nonsense responses. Tiger line's response is that we must've gotten on the wrong boat which makes no sense because we didn't pay that boat operator anything and there was a Tiger line van waiting for us once we got to the wrong pier. Why would a different operator let us ride for free? Why would we go to the wrong boat after speaking to their representative? (They admit that we checked in properly.) Why was there a Tigerline van waiting for us if we went to the wrong place? Why did the Tigerline van also let us ride for free if it wasn't part of my itinerary? What do I even have to gain from all this when I could've just booked a long tail directly if that's what I wanted? The only thing I asked for was a partial refund to reflect the much cheaper service rendered. Literally no one in this whole scheme has anything to gain but Tiger line and even though I have provided evidence including pictures, 12go continues to parrot nonsensical explanations given by Tiger line with 0 evidence.
2 stars because we did get to where we needed to go in the end, it just took twice as long, and cost 4x as much.
Find a different operator.
To improve the experience, it would be better if you let them know which boat number will be picking you up, since there is no one at the Pier coordinating with the company.
Luckily they called me on the phone and I was able to take the boat.
We should be there at 7:30 am but the check in office opened at 8:00 am. Chaos and our Order was not given to the Operator. But as usual in Thailand, it worked out in the end. The following transfer to Koh Phangan worked perfect.
提供萊利 往返 甲米府的小巴業者有 Andaman Shuttle, Black Tiger Tour, J And J Affluent Travel And Tour, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), Koh Ngai Camping (เกาะไหง แคมป์ปิ้ง), Krabi Transport and Travel, NK Travel and Tour, Nopphayar Trans and Tour, Phichet Transport, Tigerline Travel (ไทเกอร์ ไลน์ ทราเวล)
12Go Transport Transfer, Andaman Shuttle, Andaman Taxis, BangkokTaxi24, Black Tiger Tour, Call Me Taxi Thailand, Gosafe Transport, J And J Affluent Travel And Tour, Jijie Tour and Travel, Kanokwan Travel, Kim Transfers Thailand, Koh Ngai Camping, Krabi Limousine, Krabi Transport and Travel, Krabi Vijit Tour, KrabiShuttle, Nakhonborrikarn, NK Travel and Tour, Nopphayar Trans and Tour, Paradise Sea Travel and Tour, Phi Phi Logistic and Tour, Phichet Transport, Railay Eco Tour, RTC Transport, Smile On Transport, Thailand Travel Taxi, Tigerline Travel
