Van was prime, aggressive driving, phone service was unhelpful and could then not be reached again, amending the booking was promised by phone, but then not delivered
巴士 貴賓十二人座, Trang An Limousine, 2024年2月13日
MD
Marc D
面包车很优质,驾驶激进,电话服务无济于事,然后无法再次联系,通过电话承诺修改预订,但后来没有交付
此評論係自動產生翻譯
Van was prime, aggressive driving, phone service was unhelpful and could then not be reached again, amending the booking was promised by phone, but then not delivered
Very comfortable, good air con, WiFi working well, massage chairs was a bonus. Bus arrived on time and we arrived early to the destination. Great value for money.
I was prepared for some bad reviews, but I arrived on time, didn't have to change trains, and was satisfied with getting from Hanoi to Tam Coc in an hour and a half. However, they texted me a different location 20 minutes before the meeting time. In the first place, I was wondering if I really parked my car in such a place, so I wanted you to specify it from the beginning.
廂型車 VIP, Truly Hagiang (Du lich Á châu), 2023年4月14日
the operator made us be 1 hour and 10 minutes before the departure time at one point. We were waiting 20 minutes to leave 50 minutes before the contracted time. It is a total mismatch tailored to the operator and which makes us adapt to travelers. The bus was full of garbage, empty bottles, food on the floor and on the sofas. The condition of the bus was very bad.
The service was good in general, on time, the vehicle was ok. The problem was that the driver should had thinked to be in a fast and furious movie, he drived so fast (and I mean very fast) and did dangerous overtakings all over the way. Havent seen in Vietnam this type of drive never
廂型車 VIP, Truly Hagiang (Du lich Á châu), 2022年9月19日
The bus was on point and the ride was comfortable. The Hotline Service is helpful, there they speak English. Bus drivers usually don‘t speak English, you have to check yourself when you arrive at the destination point (you choose that beforehand in the booking process).
巴士 貴賓艙, Trang An Limousine, 2022年5月4日
DJ
Daniel J
Car was great. However, the rest of the experience was horrible. We get picked up and then pursue to pick up the rest of the people who is driving with us. I understand that this is part of the service, but it took as long as the trip itself as we were the first to get picked up. More than an hour in Hanoi morning traffic. We finally get to the Van, which have to get us to Tam coc. This van was great as said before, but when the driver chooses to drive more than 210km/h and uses the horn everytime he passes another car, then the comfort is not compensating the slighest bit.
A side note for recommendation - please give some guidelines on how to behave as a pasenger. There was a guy doing multiple phone calls (around 10), screaming into the phone on every call. I get you want to kill time, and you are of course allowed to talk on the phone or it might be nessecary - But calling your whole family and friends - and then ignore the fact that there are other people in the van who doesn’t give one damn, then please recommend them to buy there own private transportation if they are that important.
巴士 VIP 9 快速, Grouptour (Công ty du lịch quốc tế Grouptour), 2024年5月15日
AP
Adam P
Everything as expected. Ride was smooth and on time. Van was pretty comfy with leather massage seats.
巴士 Limousine, To Vietnam Travel, 2024年5月15日
RK
Raphael K
Two stars because we were on time and that the journey started on time. How that happened is one star. Like others before we were brought to another place from the same agency were we changed from a van with no seatbelts to the 9-seater mini bus you see on all the pictures. This short trip to the south of Hanoi took exactly one hour.
Both drivers didn’t speak English, wich I can accept when the agency takes care they stick to the plan. Concerning a decent driving style, this didn’t apply. Changing lanes all the time taking every single opportunity to overtake (left or right). If this is not what your are in for take the train. It’s not really slower and less dangerous. Grab is an alternative as well with ca double the price (15€ instead of 8€ for the mini busses), the drivers mostly speak English and will be happy to accommodate any driving style. If you like risky driving, abrupt braking and constant honking go with Ninh Binh Luxury SSB Grouptour. It’s a fair option, we did it and might repeat the experience when the train is overbooked…
巴士 VIP 9 快速, Grouptour (Công ty du lịch quốc tế Grouptour), 2024年5月15日