Ha Noi 到 河江Ha Giang Express

车辆还不错，但是工作的孩子们尖叫着，略微牢牢地坐着。这是5夜6天旅行中最糟糕的经历

차량 상태는 나쁘지 않은데 일하는 애들이 불친절함 동양인 서양인 현지인 막론하고 소리지르고 약간 강압적으로 sit sit 자주말함. 5박6일 여행일정중에 제일 기분나쁜 경험이었음

他们把我们从一个地方带到了另一个地方，但我预订了卧铺巴士，但我们得到了一辆非常不舒服的非卧铺巴士。提前了解您所销售的产品！

They got us from a to b but I booked a sleeper and we got a pretty uncomfortable non-sleeper bus. Be up front about what you're selling!

不是我们预订的车辆。预订了 VIP 9 人面包车，但乘坐的是巴士而不是面包车。

Not the vehicle we booked. Booked VIP 9 Person van but got a Bus instead of the Van.

一切都很好，巴士早了一点开始，但我乘出租车到达了最后一个起点。

Everything good, bus started a bit earlier but I was brought to the last starting point with a taxi.

乘坐巴士很棒。但是当我们去河江时，我几乎迷路了，不知道我的转乘巴士在哪里。我确实找到了转乘巴士。结果他们丢失了我酒店房间的信息。司机正要把我丢在一个荒无人烟的地方，直到我给他看了他的手机，因为我的手机电池刚刚耗尽。但一切都很好。

The bus ride was great.But when we go to Ha Giang, I almost got lost not knowing where my transfer bus was. I did find the transfer bus. As it turned out they lost the info on my hotel room. The driver was about to leave me off in the middle of nowhere, until I showed him on his phone, because my phone battery had just run out. But everything turned out fine.

预订的巴士，几个小时后被取消，不得不与当时协商另一项服务，被告知在规定的时间到他们的办公室，不得不等待出租车带我去其他地方，出租车来把我带到了错误的位置。必须联系办公室告知发送的位置照片。他们说等等。他们没有检查看看在哪里等了半个多小时。他们派了另一辆出租车来接我，然后我花了 10 英里到公交车必须停下来等我的地方...完全是噩梦 2...终于到达了我的目的地，但怀疑是否再次使用这家公司似乎非常业余

Booked bus, got cancelled few hours later, had to negotiate another service with then, got told to come to their office at a set time, had to wait around for a taxi to take me elsewhere, taxi came took me to wrong location. Had to contact office to advise sent photo of location. They said wait. They didn't check to see where is was was waiting over half an hour. They sent another taxi to pick me up and then it took me 10 miles away to where the bus had to stop and wait for me... complete nightmare 2... did finally get to my destination but doubt use this company again seem very amateur

准时接载并带上豪华巴士。座椅非常舒适，很容易在船上睡个好觉。这次旅行非常专业。司机询问了每个人的酒店地址，然后直接把我们都带到了前门。你不能要求更多！

Got picked up bang on time and taken to luxury bus. Very comfortable seats and easy to get a good sleep on board. The trip was very professionally run. The driver asked for everyone's hotel address and took us all directly to the front door. You can't ask for anymore than that!

巴士晚点了，但工作人员很乐于助人，巴士也很棒。

The bus arrived late, but the staff was helpful and the bus nice.

预订时时间表上写着上午 11 点至下午 5 点，结果在巴士站等到下午 1 点才出发，没有其他乘客上车？晚上 7 点到达。

Time table said 11am-5pm when booking, ended up waiting at the bus station til 1pm before leaving with no additional passengers hopping on? Arrived at 7pm.

在办公室接我们之前，我们不得不等待很长时间。在那之后，我们被带上了一辆小型货车，这对于人数来说太小了。当我们在公共汽车站时，没有人告诉我们发生了什么事以及我们要等多久。巴士本身正在到达，这是一辆非常好的巴士（VIP 22）。一开始我们想选一个地方，但公共汽车上的那个人开始大喊大叫，他还给我们看了其他地方。首先我们被问到我们必须去哪里。当我们到达河江时，那个男人突然说我们必须在汽车站出去。我们问为什么，因为他们首先告诉我们带我们去酒店。他们说公共汽车不可能去那里，所以我们打了一辆出租车。当我们到达酒店时，与我们同车的当地人刚下车！！！真的很糟糕的服务和种族主义。

We had to wait for a long time before we were picked up at the office. After that we were taken in a minivan which was way too small for the amount of people. When we were at the bus station, nobody told us what was going on and how long we had to wait. The bus itself was arriving and it was a really nice bus (VIP 22). First we wanted to choose a spot but then the man from the bus started shouting, and he showed us other spots. First we were asked where we we had to go to. When we arrived in Ha Giang the man suddenly said we had to go out at the bus station. We asked why, as first they told us to bring us to the hotel. They said it was not possible for the bus to go there so we took a taxi. When we arrived at the hotel, the locals who were with us in the same bus just got out of our bus!!! Really bad service and racism.