Ha Noi 到 Emeralda Resort Ninh Binh

Van was prime, aggressive driving, phone service was unhelpful and could then not be reached again, amending the booking was promised by phone, but then not delivered

Van was prime, aggressive driving, phone service was unhelpful and could then not be reached again, amending the booking was promised by phone, but then not delivered

We had to change vehicle multiple times and arrival was delayed

Very comfortable, good air con, WiFi working well, massage chairs was a bonus. Bus arrived on time and we arrived early to the destination. Great value for money.

Car was very comfy, left on time. There was some confusion about getting dropped off at our hotel but all was well in the end. Recommend this company.

We had almost 3 hours delay and the operator couldn't or didn't want to tell us when the bus would actually arrive. After the bus finally arrived we had several futher stops to pick up other passangers throuout Hanoi which lead to even more delay. Instead of taking the fast route (toll road) we took the option that takes about one hour longer. Close to Ninh Binh we even stoped at a shop that's only made for tourists on bus tours. So overall a bad experience and I wouldn't reccomend this tour. You better look for a slightly more expensive minivan tour.

I was prepared for some bad reviews, but I arrived on time, didn't have to change trains, and was satisfied with getting from Hanoi to Tam Coc in an hour and a half. However, they texted me a different location 20 minutes before the meeting time. In the first place, I was wondering if I really parked my car in such a place, so I wanted you to specify it from the beginning.

the operator made us be 1 hour and 10 minutes before the departure time at one point. We were waiting 20 minutes to leave 50 minutes before the contracted time. It is a total mismatch tailored to the operator and which makes us adapt to travelers. The bus was full of garbage, empty bottles, food on the floor and on the sofas. The condition of the bus was very bad.

Bus on time, very comfortable. But the driver refused to drop us off at our hotel even though it had been agreed by mail. So 35 minutes of walking under the rain with our luggage.

The service was good in general, on time, the vehicle was ok. The problem was that the driver should had thinked to be in a fast and furious movie, he drived so fast (and I mean very fast) and did dangerous overtakings all over the way. Havent seen in Vietnam this type of drive never