The bus was comfortable, departed and arrived on time, but the service was not great, the service boy put my bag to the bus and asked for money for this, also there was no water no snacks on thr bus but I purchased the ticket with this option
亞曆山大 到 開羅, 巴士 Elite DD, Go Bus, 2023年6月15日
JC
Jurgen C
Driver Emad finally came, but 1 hour and 20 minutes late, at the pick-up location in Alexandria. No English whatsoever, so no communication possible, neither written nor spoken. Brand new luxury van, but smelled of cigarette smoke. Driving recklessly to make up for time lost, at times at a speed of more than 175 km/hour, flashing the headlights and zigzagging between the other vehicles on the highway, insofar that we ran out of fuel 30 km before reaching our destination and had to make a stop to fill up the tank. Didn't seem to know how to operate the onboard navigation system and was, consequently, driving with the mobile phone in one hand upon entering Cairo. Even so, the driver didn't seem to have the right drop off location in his phone, as he asked me to resend it to him via WhatsApp. Arrival at my destination in Downtown Cairo after a crazy traject of 3 hrs and 20 minutes, despite the speeding. Moreover, the driver asked me for a tip! Not the 'VIP'-ride I had imagined and paid for... Next time, I'll take an Uber: much cheaper and I'll only have to wait for 5 minutes.
亞曆山大 到 開羅, 計程車 VIP 3pax, Your Bus, 2026年11月13日
RM
Richard M
The agent failed to get me the train ticket I had paid for, but did arrange a car,
亞曆山大 到 開羅, 火車 二等艙, Talgo Train, 2026年11月4日
PV
Paul V
The whole process of booking and receiving the tickets worked well. But perhaps be clearer when explaining that the traveller has to receive actual printed tickets - this was confusing.
亞曆山大 到 開羅, 火車 頭等, Talgo Train, 2026年10月24日
E
Eungwoo
Your information shows beverage n snack service to the passengers with higher class bus . But there was no additional service ...
Passenger dont feel booking higher bus class .
亞曆山大 到 開羅, 巴士 Elite DD, Go Bus, 2026年5月17日
GB
Gregory B
This was a very complex booking experience that involved lengthy consultations with local booking agents and delivery of hard copies of tickets to our hotel. I was not at all confident that we would get our tickets until the last moment and it took a lot of time and mental energy to sort things out.
亞曆山大 到 開羅, 火車 頭等, Talgo Train, 2026年5月13日
N
Naomi
Ahmed is a very sweet guy and an excellent driver. We took a ride from Alexandria to Cairo, it was a smooth ride and discussing with Ahmed to get to know better the Egyptian country was a bonus as he speak English. He accomodate us to run a quick errand and we stop on the way for toilet and lunch. We strongly recommend Ahmed.
2★ – Misleading and dishonest service
Booking reference: BW4900416
I booked and paid about $75 on 12Go for what was clearly advertised as a Talgo train from Alexandria to Cairo.
Talgo trains in Egypt are the new high-speed trains, which is exactly why I chose that option and paid a higher price.
However, when I arrived at the station their representative handed me a ticket for train #88 instead — a regular, much slower train that costs about $40 and is NOT a Talgo service.
So I paid almost double for a service that I did not receive.
If the Talgo train was not available, the company should have informed me and refunded the difference instead of silently replacing it with a cheaper train.
This experience feels misleading and very unprofessional.
I cannot recommend 12Go and will avoid using them in the future.
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