First time since decades that I suffer from herpes sores. Train and cabin (1 class) was very dirty and given pillows and blankets were apparently pre-used. Toilets were... no words for it. On the other side this 6 hour ride was unbeatable cheap.
Ticket were issued for the wrong month, they sent new tickets, which got lost in spam and we had to buy new tickets, without getting a refund or at least partially refunded
Normally everything was very good, but this time we feel a bit ignored
Do not trust the website images for the cabin - it was dirty and old, unfortunately not as booked.
峴港市社 到 平定, 火車 軟座, Vietnam Rail, 2026年5月27日
KJ
Karl J
Conductor tried to con me out of 60k for food that did t exist - the food cart passed by my cabin but because some little kid was messing with the door i misses him. He was literally in calling and serving distance bit would stop or serve me. Asking for assistance and to be served the conductor guy was telling 5,5 when it was 2pm and hungry! Why would i wait 3 hours for food that literally just passed and could still smell. He said it cost 40k so i went to get the money to which caught me just getting out of my wallet, he must have seem how much i had an proceeded to bum it up to 60k the thief!
Gave the run around saying go to the end carriage for food and dealt with more ignorant and lazy workers.
I ended up just stopping the snack cart on route back and grabbing some pringles and redbull to keep me going for the last 3 hours of the trip. Fortunately i had big breakfast and preempted nonsense like this.
My advice is buy before you board, i couldnt as i simply had way too much bags to stock up whilst in the station
The seat is broken, the surrounding area is unpleasant and there is mould in the air conditioning unit. This is a significant issue even at the low price.
峴港市社 到 平定, 火車 軟座, Vietnam Rail, 2026年3月20日
EV
Eleftheria V
The train is very dirty. The scenery was cool.
峴港市社 到 平定, 火車 軟座, Vietnam Rail, 2026年3月16日
R
Rebecca
I wish I could have chosen my seats rather than them being assigned to me
Cabin dirty.
Also, I booked my tickets to have a full cabin as we are 2 adults and 2 children's.
Ous seats were on 2 separates cabin.
I've got the same issue with an upcoming transfer and I'm waiting a reply from the customer service.