The pick-up and especially the drop-off location is only revealed AFTER you book. It's very frustrating and unprofessional. The correct info should be mandatory to allow a listing on 12Go.
Was pretty chaotic on the pier, just got to hope that it is your boat and you’re on. A bit late as they needed to put the bags on and get people on. Only a small boat over to Koh Rong Sanloem, thankfully only 10 mins to M’Pai Bay as it was very choppy.
No direction from Koh Rong operator, nearly got on wrong boat when I was rushed onto the pier to the speedboat (it was the wrong one). Very unhelpful staff at the Longset Pier Branch, was more interested in making coffees for themselves. When on the speedboat it was very fast but they dropped passengers off on the wrong pier, it was NOT Rumi pier. When I questioned it they said ‘this is rumi’ when it was most definitely not. Be very cautious as I had to walk even further from my hostel in the blazing heat
Was v late as v busy and dived into groups
Confusion over where we needed to go
Seems some boats do t go to some places like sandy beach-
Where we needed to go
But our messages from tube resort were not v clear so we got off next to pearl beach on the wrong one!
Then needed to climb up steps and steep hill following signs that stopped!
All to hot and no mobile cover
None of this the boats falt the guys were great
Oh do watch your bag didn’t come off at wrong pier