LK
Laurens KI booked the bus for 11.30pm which was suddenly canceled. I was told to book the 12.30 bus by the operators service-women at sapa. The bus took of at 13.15 at the end. On the way to Haiphong the Bus stopped often to take on and off different people. We might have been at destination way earlier.
Furthermore it was not told how long the one break would take - some people couldnt finish their food.
Otobüs VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 16 May 2024
D
David Great.
Helpful service in sapa, and dropped off at hotel in cat ba. Perfect
Otobüs VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 12 May 2024
CF
Christian FMy spouse, three sons (10 months and 3 and 6 years old) took the night VIP Bus from Sa Pa to Cat Ba. In Hanoi we had to change to another bus. The staff was stressed and not that friendly and attentive. However, the prices are super fair, the busses were clean, we found some sleep and we arrived safely and in time in Cat Ba.
Otobüs VIP Sleeper 34, Techbus VN JSC (Techbus Vietnam Joint stock company), 17 Nis 2024
MS
Megan SI was nervous to take this bus considering some people's reviews but it was actually a very smooth pain free process. The bus did leave about 45 minutes late but still arrived on time with no issues.
The beds were curtained and have a USB port and a blanket. Just like all busses I've taken in Vietnam there were a few stops along the way to pick up and drop off things but I don't find this to be out of the usual.
There was 2 stops throughout the journey for bathroom breaks and in the morning one of the workers went around and asked where people were staying so that you can be dropped off nearby (eg at Buffalo hostel which is like 10 minutes from the main stop in town).
Bus goes on the ferry so you go all the way to the island without having to transfer at any point.
Otobüs VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 22 Mar 2024
NS
Nicolas SBus was 2.5 hours late. The company (full moon) buys tickets from other bus company. Pros: they answer to Whatsapp quite fast. Cons: they get little information from actual bus company. They don't really know when the bus comes. When bus comes, they don't really have a list or check your ticket. You just run and hope it is the correct bus and there is place for you. A poor girl had to sleep on the floor because they oversold (or someone sneaked in and they didn't check). On the way they picked up a passenger who also slept on the floor. Get in quick because you really don't want to sleep on the five seater at the very back. They stopped a couple of times for toilet break. They didn't honk that much during the night. The single cabins are ok, a bit tight if you're an average built person. I slept ok. Honestly there isn't much alternative, I been told the two person cabins are worse because you end up sleeping next to a stranger or sometimes they want to make you sleep three people in a two person cabin. So just be patient and be quick when the bus arrives as to not sit near the drivers or at the back.
Otobüs Sleeper 40, Full Moon Party Tour (Full Moon Party Tour), 8 Mar 2024
KS
Karlijn SWe booked the VIP20 bus which was super comfortable and had a toilet & WiFi.
You can adjust the seats automatic but the first 5 hours, that didn’t work.
At one point we were transferred to another bus, which was not a VIP bus. The bus wasn’t even cleaned up, used blankets everywhere, really cold and not comfortable at all.
We had to wait almost 2 hours until this bus finally left.
Otobüs VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 4 Şub 2024
TS
Thanushan SOn thé ticket thé départure was at 8 pm We arrived at thé bus station they Said now it s 10 pm. After We had a problèm with thé bus We had to change thé bus but they were speed an other bus came take us in mess than 1 our
Otobüs VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 7 Ara 2023
M
Maria The bus left 1.5 h late. The sleeper bus wasn't very comfortable, the seats were really small but we made it eventually on time.
Otobüs VIP Sleeper 34, Techbus VN JSC (Techbus Vietnam Joint stock company), 4 Ara 2023
IM
Ignacio MIt was so small, full of people even in the corridor.
The stops wasn’t advertised.
You have your own seat to sleep confy.
Otobüs Tourist Bus + Ferry, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2 Ara 2023
AS
Amelia SThe first bus was good and made a few toilet break stops but they suddenly dropped us off in Haiphong and transferred us to a small public bus without explaining what was happening. Very poorly organised
Otobüs Sleeper 38 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 20 Kas 2023
