MG
Manav GOverall, the bus and everything was good.
I am giving this rating only because of the driver and attendant.
I was carrying food on board which they didn't let me take inside - i totally understood this as this is an acceptable practice.
However, later when the bus stopped at the resting point. The driver didn't let me fetch the food to eat outside the bus.
Hello typically locked the bus and went away for 20 mins atleast to the restaurant he had stopped at.
Hello was even point at me to get the food from the restaurant.
Eventually, I slept empty stomach and my food ( simple banh mi) went stale until the next day we reached and I had to throw it away.
Not sure about his arrangment with the restaurant but, this definitely spoiled my overall experience.
@team, please check such things don't happen because of the staff on board.
Ninh Binh - Da Nang, Otobüs VIP Luxury 34, Tuan Trinh, 27 Ağu 2026
AU
Anmabelle UBeyond late! Supposed to arrive at 8am-we arrived past 10am close to 11am. Lost my tour booking in Da Nang!
Ninh Binh - Da Nang, Otobüs Üst Tek Kabin, HK Buslines, 22 Ağu 2026
DT
Dimitrios TIt was dirty with used blankets and pillows
Ninh Binh - Da Nang, Otobüs Üst Tek Kabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 15 Ağu 2026
HV
Helen Vcomfortable vehicle, great value for money, had a limo van take me from my hostel to the bus station which I was not expecting but was very much appreciated as saved me a lot of time and effort to travel there myself. would highly recommend this company
Ninh Binh - Da Nang, Otobüs Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), 10 Ağu 2026
KS
Karen SThe bus was great, but the people behind the bus are not that great.
They were supposed to contact me for instructions I have to text them many times until their help; I booked a bus from Ninh Binh bus terminal to My Khe beach in Da Nang the bus dropped us off i guess in the bus terminal, no one said nothing i started to look for the company for the shuttle service and the people are so rude; I understand the language barrier so I use the translation app, but they were busy in their phones, they just point like go over there without saying nothing but I had to come back and tell them like i don’t speak Vietnamese i don’t understand what is going on, however all of the guys involved in the shuttle service were not polite at all. I was very stressed at the end of my journey
Ninh Binh - Da Nang, Otobüs VIP Cabin 34, Travel Holic Bus (Travel Holic Bus), 5 Ağu 2026
A
Ashutosh Unfortunately the usb was not working for my seat and I checked with others and they said the same thing, this caused my battery to drain and caused me some serious time constraints when booking my accommodation in the morning
Ninh Binh - Da Nang, Otobüs VIP Luxury 34, Tuan Trinh, 3 Ağu 2026
S
S6rcbznhdr Arrived 2h delayed but slept well.
Ninh Binh - Da Nang, Otobüs Üst Tek Kabin, HK Buslines, 31 Tem 2026
GM
Gwen MWe can highly recommend this overnight bus - the bus was so comfortable I think I got the best night sleep in my whole time in Vietnam! No delays and arrived in good time. Very organised.
Ninh Binh - Da Nang, Otobüs Lower Single Cabin, HK Buslines, 29 Tem 2026
J
James Mostly the experience was good. A bit annoying to have to be picked up by a mini bus then wait an hour to be picked up by the actual bus. But still arrived on time.
Beds were comfy, good facilities and really glad to have a toilet.
The reason for the poor review is due to the bus having a collision with another bus. I was disappointed in the actions of the drivers after the crash as they didn’t check passengers were okay and didn’t move the bus off the busy carriageway, to a safe place.
The crash was not acknowledged by any staff at any point during or after the event
Ninh Binh - Da Nang, Otobüs Üst Tek Kabin, HK Buslines, 24 Tem 2026
AJ
Amelia JThe bus went to a different pick up location to the one provided
Ninh Binh - Da Nang, Otobüs VIP Luxury 34, Tuan Trinh, 21 Tem 2026
