JN
Joanna NLast to get on and we were at the back with no working seat belts. Our luggage was at the side of us as the back was full which was a blessing as on route the back doors came open and the driver had to pull over quickly on a busy road.
On arrival into Hanoi we were take to the hotel that we had been at on a previous trip a month ago so then felt the driver was annoyed with us when this was not our fault. Old tired bus, ok for a short journey.
Mai Chau - Hanoi, Otobüs Limousine 9, Daiichi Travel, 8 Eki 2026
PD
Pierre-antoine DVery kind conductor who dropped us off at our hostel.
Mai Chau - Hanoi, Otobüs Limousine, Phuong Ha Limousine, 23 Eyl 2026
JN
Joanna NOverall it was good, we were picked up on time and arrived near enough to when we expected. The seat belts were not working on the back seats, and the driving is always a little crazy so we felt a bit uneasy. On arrival we were all shouted at to get off the bus and get in a car which was four of us with luggage to go into town but we arrived in the end. Wed changed our hotel and I had notified them two days before but we were taken to the original one.
It was ok for a shorter journey, not sure it would have been ok if it was a full day route.
Mai Chau - Hanoi, Otobüs Limousine 9, Daiichi Travel, 11 Eyl 2026
AA
Agata ADriver was on time. It was too many people in one car, so it was not comfortable. Our suitcase was put on top and got dirty. The safety belt didn't work.
Mai Chau - Hanoi, Otobüs Limousine 9, Daiichi Travel, 15 Tem 2026
FP
Frédéric PWas a very good trip, the driver stop 2 times and drive carefully
Mai Chau - Hanoi, Otobüs Limousine 9, Daiichi Travel, 9 May 2026
DC
Dale CVehicle comfortable, and on time but driver was driving dangerously
Mai Chau - Hanoi, Otobüs Limousine 9, APT Travel Limousine Bus, 3 May 2026
NB
Nathan BDriver forgot to pick us up then pretended to main office he’d come and we hadn’t been outside waiting (we certainly had)
After over an hour and a half waiting we contacted operator and they put us on another bus an hour later but the delay made us miss a connecting bus (we’d left a 2.5hr buffer between them as well)
Shame as we’ve had two previous very good journeys with this company
Mai Chau - Hanoi, Otobüs Limousine 9, Daiichi Travel, 24 Nis 2026
CC
Clare CGreat service with good communication. Very nice mini van. Pick up on time. Safe driver. Drop off to our accommodation. Recommend
Mai Chau - Hanoi, Otobüs Limousine, Anh Dung Limousine (Anh Dũng Limousine), 1 Nis 2026
F
Felix Great service with pickup and drop off; comfortable car and excellent driver. Best one so far.
Mai Chau - Hanoi, Otobüs Limousine, Phuong Ha Limousine, 31 Mar 2026
JM
James MVIP class is a joke.
We were crammed into the two front seats with barely any room. It’s lucky I was travelling with my wife and that we’re both slim. Be prepared to get very intimate with your travel partner or not even fit at all if you’re a larger size.
On the plus side we got front row seats to the insanity that is the driving. Overtaking multiple trucks going downhill on a twisty mountain road in thick fog? That’s just what I’m looking for when getting the bus, near death experiences.
The bus did arrive on time though we had to board half an hour early.
Mai Chau - Hanoi, Otobüs VIP-Class, Huong Kien Limousine, 22 Mar 2026