CC
Cemre CAraç koltukları çok rahat ve genişti,
Çalışanlar suratsız ve ilgisizdi
Tahmin edilenden uzun sürüyor
Uçak yerine kesinlikle otobüs deneyimi yaşanmalı bence
Kuala Lumpur - Singapore, Otobüs Express 27, StarMart Express, 23 Tem 2026
SB
Sabina BRude and unpleasant driver who tried to scam me by claiming I had to pay some made-up fine. We also arrived over 2 hours late. You're also not allowed to eat anything on the bus which is quite inconvenient for a 5+ hour ride.
Kuala Lumpur - Singapore, Otobüs Ekspres, StarMart Express, 14 Eyl 2026
JM
Julian MA lot of time was wasted. The bus was supposed to depart from Berjaya Times Square but it didn’t. Instead we were taken to the main bus station with a minivan where we had to wait around 45 minutes. This added about one hour to the duration of the journey. The bus ride itself was comfortable and good, but this was false advertising.
Kuala Lumpur - Singapore, Otobüs Ekspres, StarMart Express, 13 Eyl 2026
GJ
Gary JThe timetable is not realistic. 2 hours late on arrival and this is not due to traffic issues or border issues. The timetable is simply not doable.
Kuala Lumpur - Singapore, Otobüs Express 27, StarMart Express, 4 Eyl 2026
E
Edoardo Comfortable large seats. But next time I’d fly. Busses are too subject to traffic and it took us 3 8 hours instead of 5 to reach Singapore. 1 hour goes just to go through costum.
Kuala Lumpur - Singapore, Otobüs Ekspres, The One Travel, 1 Eyl 2026
YS
Ying SDriver did not stop near Tai Seng MRT and as a first-timer using this company, I was lost and had to ask the driver for direction and walked over to the mall connected to the mrt. Also the PA system of the bus is very poor, no one understood what the driver was saying through the microphone.
Kuala Lumpur - Singapore, Otobüs Ekspres, Billion Stars Express, 24 Ağu 2026
ED
Etienne DConfortable bus but not on time (+ 2 hours vs planned) on a journey of 5h
Kuala Lumpur - Singapore, Otobüs Express 27, StarMart Express, 23 Ağu 2026
DY
David YThe bus itself was clean and well-maintained, although it was already showing some signs of age. The driver’s driving style was safe and competent. However, the announced 10:00 a.m. departure referred to a shuttle to the central departure point. The actual departure from Kuala Lumpur was therefore not until an hour later.
The lady at the check-in counter was extremely disinterested and at times rather rude. She provided hardly any answers to passengers’ questions, which caused considerable uncertainty among the passengers before departure on the shuttle.
Kuala Lumpur - Singapore, Otobüs Express 27, StarMart Express, 21 Ağu 2026
SC
Sara CFirst, the operators at the ticket counter were very rude; we had to take two buses to arrive at the destination (it was not said in the ticket). Second: we discovered only when we hopped on the bus after a 20 minutes stop that we could not eat or drink inside the bus, for the entire 6.5h of the trip (it should have been a 5h trip but the operator was late at the pickup and we lost some time both for traffic - not their fault obviously - and to wait the second bus). I took tons of buses in Asia and this is the first time it happens. Moreover, the "co-pilot" watched videos and socials for the entire trip with a very high volume (we could hear it from the upper deck). My seat was also broken since I could not adjust it. I would not recommend this bus operator.
Kuala Lumpur - Singapore, Otobüs Express 27, StarMart Express, 16 Ağu 2026
E
Emmanuel Departure was chaotic as the bus did not leave from the mentioned location but from another location which took about an hour all together to reach with a small shuttle.
After the toilet stop, the driver litterally agressively shouted in the speakers that he would kick out of the bus anyone seen drinking or eating, despite no previous instructions given. Strange that we are expected to seat during 7 hours without drinking.
2 stops made later on without any defined purpose whereas already running late (not intended for passengers). At Malaysia border crossing, we waited 15 minutes 2 passengers that were just eating, bringing an additionnal delay...
Company displays 'massage seats', but the massage fonction does not actually work.
Noticeable point : we went through Tuas check-point, which was extremely quick.
Maybe this was just one bad experience out of many trips, but I would not go with this company again.
Kuala Lumpur - Singapore, Otobüs Express 27, StarMart Express, 13 Ağu 2026
