E
Eliyah I didn't have a blanket.
Hoi An - Phong Nha, Otobüs Cabin 24, Hoang Minh Limousine, 1 Eyl 2026
LC
Luka-jai CClean bus, kind driver who made sure we got off a the right place.
Hoi An - Phong Nha, Otobüs Üst Tek Kabin, HK Buslines, 12 Eyl 2026
TA
Tom ASmooth ride, on time pick up and arrival.
Comfortable and clean bus
Hoi An - Phong Nha, Otobüs Cabin 24, Hoang Minh Limousine, 6 Eyl 2026
RK
Ron KThe driver had made multiple stops to load cargo like fish and vegetables. The fish water spilled on our luggage and the total drive took 2 hours more.
Hoi An - Phong Nha, Otobüs VIP 22 Sleeper, TP Booking (TP Booking), 4 Eyl 2026
JM
Jenna MThe meeting point in hoi an was clean and perfect. There was a supermarket a 3 minute walk away and the manager was friendly. The bus driver drove really well and there where a good amount of breaks. My sister even left her passport, the idiot, and the bus driver ran to us to give her it.
Hoi An - Phong Nha, Otobüs Lower Single Cabin, HK Buslines, 25 Ağu 2026
AS
Alexandra SThe transport service was excellent. The bus was modern and very spacious, and the staff provided us with water and snacks. The bed was also surprisingly spacious and comfortable. I can absolutely recommend this service!
Hoi An - Phong Nha, Otobüs VIP 22 Sleeper, TP Booking (TP Booking), 18 Ağu 2026
SA
Sakir AThe trip went well. I only had a problem with the wifi. Overall, it was good. The support team was helpful. Thank you.
Hoi An - Phong Nha, Otobüs Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), 15 Ağu 2026
M
Maike I think companies usually receive a lot of complaints, but I would like to give some praise.
The whole experience was excellent. The communication was clear and professional, the driver was friendly and reliable, and everything went smoothly from start to finish.
Overall, everything was perfect. Thank you very much!
Hoi An - Phong Nha, Otobüs Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), 3 Ağu 2026
S
Samuel Guy in the office was rude and dismissive, then the bus arrived and the guy putting our bags on was also rude and lobbed them in like our bags had insulted his family, then took off half hour late. The lying down cabins are relatively comfy, one stained and questionable 'drips' stuck to the leather - clearly not cleaned between journeys - and not adjustable at all. Driver was the worst of all, super rude, even physically pushing me back when we tried to get off for a wee (we were inexplicably stopped for 20 minutes anyway with no notice, no one got on or off and there was a cafe immediately next to us). Got told we'd stop in 20 mins, then stopped again, most of us tried ask to go to the toilet as there's none on the bus and we're 4-4.5 hrs in at this point. (I want to note that these two stops were to pick up 'personal' packages to deliver, not passengers). Told again no, quite aggressively, and had to wait 5 minutes just for him to pull into a stop basically the same as the other two. That was the only stop for the whole 7.5 hr journey. There isn't much upon which to base a recommendation for this company, aside from having a cabin on your own. By the end this didnt really outweigh the rest of the experience.
Hoi An - Phong Nha, Otobüs Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), 23 Tem 2026
CB
Carla BWe booked the bus the night before and received the tickets straight away (for 2 people). We then woke up to emails and Whatsapp messages the next morning saying that the bus was actually full and we could be rebooked to one an hour later or receive a full refund. We went for the first option. The communication with HK Buslines was super easy via Whatsapp.
The bus departed on time, and was very clean, spacious and comfortable. We stopped once for dinner + toilet and arrived ~45 minutes after schedule at our destination. Overall very content.
Hoi An - Phong Nha, Otobüs Üst Tek Kabin, HK Buslines, 11 Tem 2026
