JW
Jason WPicked up from our accommodation and brought to where our bus departed, we were pleasantly surprised to travel on a sleeper bus where we could lie down. Nice and convenient not having to get off the bus when crossing over on the ferry.
Hai Phong - Hanoi, Otobüs Cabin 34, Bang Phan, 25 Tem 2026
EH
Enora HThe bus was nice and the staff was great. But when I booked I chose to be dropped off at my hotel in Hanoï and unfortunately they said that this was not possible and that the office won’t change it on the website. I took this ride especially because I wanted to be dropped off at my hotel, but instead I had to walk. False information!
Hai Phong - Hanoi, Otobüs Luxury Bus + Ferry, Good Morning Cat Ba Bus (Good Morning Cat ba), 6 Haz 2026
F
Franziska The first bus at the Island was a disaster. It was raining pretty bad and it rained into the bus. Additionally, my backpack got soaked and I was scared about my electronics! You nearly drowned my laptop...
But after that the speed boat was okay and the bus for the long ride was really nice and comfortable! Staff were really nice though.
Hai Phong - Hanoi, Otobüs VIP Limousine, Cat Ba Express (Cát Bà Express), 4 May 2026
K
Kathrin The drivers were good and the itinerary was well organised. The vehicles are very comfortable.
Hai Phong - Hanoi, Otobüs VIP 9, Daily Limousine, 23 Nis 2026
A
Abdelouahab From many operators this one is the best and the most organized i recommend
Hai Phong - Hanoi, Otobüs Cable Car + Luxury Bus, Good Morning Cat Ba Bus (Good Morning Cat ba), 17 Nis 2026
GD
Gemma DCommunication was good and staff were helpful with WhatsApp messages etc. The coach was due to leave at 1130am, arrive at 3pm. We eventually left town at 1pm and arrived at 630pm. I have no idea why they spent 90 mins collecting people from hotels which were all within a 10 min walk to the depot to delay the journey 90 minutes. The delay caused us to get caught in horrendous traffic which we’d have missed had we departed as expected.
Booking confirmation does in fairness say there could be a 5 hour variance in the times published and actual times but given this was only a short journey I hadn’t expected it.
There also wasn’t enough seats on the coach so had to sit on the guides seat at the front whilst he sat in the aisle or the coach.
Furthermore, as with all companies, it appears they post a nice photo of a luxury bus/coach, only to find what turns up is an old knacker. This isn’t however exclusive to Good Morning.
Hai Phong - Hanoi, Otobüs Cable Car + Luxury Bus, Good Morning Cat Ba Bus (Good Morning Cat ba), 7 Nis 2026
EL
Evan LHad a really smooth and enjoyable journey thanks to Happy our guide. He is the friendliest person I've ever met on any transport and I highly recommend anyone to book with his service. Super great guy!
Hai Phong - Hanoi, Otobüs Ekspres, Cat Ba Express (Cát Bà Express), 2 Nis 2026
JP
John PI trusted that my drivers would get me to the airport on time and they did, as promised, even though we could not speak each other's languages.
Hai Phong - Hanoi, Otobüs Limousine, Son Hai Limousine, 28 Mar 2026
J
Josephine Pick up was good. Transparent communication and very kind operator.
Hai Phong - Hanoi, Otobüs Ekspres, Cat Ba Express (Cát Bà Express), 22 Mar 2026
GM
Gaurav MTransfer was good but delayed by 1 hr. Also unlike other expensive transfers, no snacks or water offered
Hai Phong - Hanoi, Otobüs Express Bus + Cable Car, Cat Ba Express (Cát Bà Express), 15 Mar 2026