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On time. Dropped off at my desired destination. Van was spacious and clean with air-con. Would use again.

Excellent price for ferry and mini-van combined. Courteous personel and arrived on time for both. Highly recommended.

Did the trip from Koh Mook to Koh Lanta and it was just perfect

We had to pay 50 THB per person to get to the speedboat. We were picked up at 1 pm by the longtail boat, the speedboat arrived at 1:40 pm. We were dropped of at 2:45 pm at Koh Lipe directly at the beach.

Nice serviced

Tt était parfait. Rien à dire. Continuez comme ça

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The ferry was a bit chaotic this time, left about half an hour late, but other than that everything went very smoothly. I don't really understand why they do the stop-overs at Koh Tarutao and the other small island, though. It's nice to see the islands, sure, but I'd already seen them and I just wanted to get to Koh Lipe, instead I'm having to get off the boat and back on the boat and wander around these little islands for 15-20 minutes at a time, meaning I get to Koh Lipe about an hour later than I could have if they would have just gone straight there.

Все отлично организовано. Спасибо!

The bus picked us up on time (even a little earlier) and the journey to Pak Bara was quite good. We arrived at 10 am and had to wait for our ferry at 11:30. The boat departed 30 mins late and stopped twice during its journey on two small islands. Most people were not interested in leaving the boat, so the stops are pretty much a waste of time. We arrived at half past 2 - one hour later than planned.

Very nice trip not so long in the end. The road takes about 4h with a stop at Trang for a coffee break for 15 mins. Driver was on time, road was beautiful once your enter Trang Province, and connection with the ferry was easy. You will have about 1h in pak bara between your arrival and the ferry departure, plenty of shops to buy food if needed. ATM as well as the ferry pier (but there are ATM in Koh Lipe). Would highly recommend this transfer if you want to avoid the speed boat from Krabi.

Slechte communicatie, boot sloeg steeds af en teveel mensen in een boot waardoor het alles behalve comfortabel is. Terug met Tigerline wat echt top was.

Pünktliche Abfahrtin Bangkok, aber leider 2,5 stündige Verspätung in Hat Yai. Man kann Essen und Trinken während der Fahrt kaufen bzw. vorbestellen. Das ist etwas teurer, aber ok. Was man wirklich beachten muss, dass die Klimaanlage auf gefühlte 10 Grad läuft und man sie nicht a regulieren oder abschalten kann! Das heißt, alle verfügbaren Pullis und Jacken anziehen!

The trip in the bus was excellent. The trip in the speed boat was scary, the Weather did't help.

Despite the awful stormy weather conditions the trip was well organised and smooth. Would use and recommend this service with no doubt

The ferry was really fast and the bustrip was fine. We booked the hoteltransfer but when we enter the bus they said we need to pay more because the hotel was too far away. We booked this before so they had the time to contact us about that the transfer will cost us more. I really dont like the way they did it.

Standard arrival time is 2.30h later than stated. False advertisement.

In spite of having problems with one of the engines, we arrived fast and even before the expected time. Staff professional and resolutive

everything went very smooth and staff were very nice as expected.

The booking process was easy, pickup was on time and we hat a friendly driver. Only disappointing, we booked a arrival at 12.30 and at Par Bark pier they told us, the speed boat will leave at 1pm. So we arrived a lot later at Bulon. Also because we hat a slightly delay at the pier. But the speedboat trip was short and nice. I just don't get it, why they don't include the 20 Bath Pier fee and the 50 Bath for the Longtailboat. (Bulon has no pier, so you have to travel the last few meters with a longtailboat).

As expected. We coordinated except for the bit where you have to exit the ferry terminal and go search for the travel agency to make your connection to the next destination. But now you know that and your expertise is going to be Fantastic. Have a great trip :)

Pour le speed boat: Bonne prise en charge des baggages. Par contre aucun message pour nous prévenir où prendre le bus pour Hat Yaı. Une fois arrivés à l'agence Jolly Travel. Une dame de l'agence, nous demande 100 Baths par personne que nous n'avons pas bien sûr pas payé car le transfert était déjà réglé en ligne. Nous sommes arrivés bien en avance pour prendre notre vol.

Très bien organisé et à peu près à l'heure

We thought it where 20 min to krabi and then by boat, but van where to pak bara pier 2,5 hour, with not muth info.

Easy and nice trip but 30 minutes late on pick up and arrival

We left Koh lipe at 1:25pm and reach to Pak bara at 2:35pm from Pak bara start 3.10pm and reach to hat yai Airport at 5:00pm for airport drop need to pay extra 100TBH / person

Boat ride was good. But way too many people squashed in.

The ride was fine but we were asked to pay more when we got there for the hotel transfer which was clearly stated in the price we paid. No where in the policy did it say we needed to pay more and they had a month and a half to contact us asking for additional payment but no one told us anything. I was sad at the lack of information and being charged extra on arrival.

Pick up was 30min late. Other than this, comfortable van to be on, transfer onto ferry was well explained.

Bus pick up was on time and efficient. Note that with this option you drive for ~4 hours to get to Pak Bara pier. However, the boat trip was frustrating as it makes several stops unnecessarily on other islands before Koh Lipe to ‘take pictures’. This extends what should be a 1 hour journey into a 2.5 hour trip in a hot, crammed boat, and we were later getting to Koh Lipe than the specified time. This should be highlighted somewhere before so unimpressed with jolly travel for not communicating that

I thought we would get on a boat wich would depart from Ao Nang or Krabi. But you get a van from your hotel and drive to Pak Bara from wich you will depart to Koh Lipe(pick-up 06:05 / drop off 10:45) With the boat we docked @ Ko Tarutao and Ko Khai (i dont know why and thought it was a waste of time) We arrived @ Koh Lipe @ 14:30 (hour later as planned according to the website) Van driver was a nice guy, and the people @ the boat were friendly.

We travelled from Red Planet Hotel in Hat Yai to Komtar Penang on July 9, 2017 via Jolly Travels van. From Florida Hotel we went to Red Planet Hotel and were fetched by the van at 0900H. The van also picked up other passengers who were billeted in different hotels in Hat Yai. had I known this beforehand, I should have requested that we be picked up at Florida Hotel. Our passports were inspected in the office of Jolly travel in Hat Yai before we travelled to the Thailand-Malaysian border. The process was very long and tiring because we all had to alight and bring our baggages for x-ray inspection in the Malaysian border, which took us more than two hours to accomplish. Passport inspection was also very tedious. When we were at the Malaysian border, Malaysian police stopped the van for some mysterious reason and resulted in a 30 minute stalling before we wresumed travelling. Because passengers went down in different places in Butterworth, we arrived at Georgetown Penang in the late afternoon. The driver brought us to the doorstep of Hotel Malaysia.

All went smoothly with good communication from Jolly Travel. Comfortable bus and fast speedboat.

They arrived early, with the heat outside the airport, it was appreciated

Ko Lipe is an amazing island in the beautiful Tarutao national park. Don't be put off by the mild complexity getting there. The English information along the way is not great but the staff will help you, just keep asking where to go and they will point you in the right direction. Here is some notes on our trip April 2022 you may find useful. --------------------- What to know in advance: -This route is not suitable for wheelchair users as is. Definitely make contact with the operator if you have access needs. -if you are prone to seasickness it can sometimes be rough on the boat. Def bring preparations like ginger tablets. -Do pack your own water and snacks, be prepared it's quite hot on the boat with the lifejackets on, and hot at the concrete areas of the pier. There may not be time to purchase water on the way. -Bring the smallest bag possible, moving large heavy bags in the heat of the pier and sand on the beach are not fun. It's also challenging to fit large bags in the minivans and motorcycle taxis. If this is part of a longer trip and you cannot avoid having a big bag then reccomend you either: --stay a night either side in hat yai and pay for a friendly hat yai hotel to look after your bigger bag, just take needed things in smaller bag --pay for an extra seat on transport to and from the island to ensure the minivan can fit your bags. -Ko Lipe has (open in April when we went) several pharmacies, a 7-11 and many other shops. Things like sunscreen, mosquito repellant, water, booze, masks, shampoo can all be purchased there. As well as hats, swimwear, sunglasses etc. Shops are open in the evenings. Prices are a little higher than the mainland but it's not crazy. -Many shops on Ko Lipe only take cash. There are ATMs but one night they were all broken, this happens from time to time apparently. Recommend you take 150 percent the cash you think you need and pay card in the places they do accept card to conserve your cash. -you absolutely do need to print the 12GO confirmation (just the first page). You use the paper several times on the trip. -take beach shoes and normal shoes. -your accomdoation on Ko Lipe should have a way to get you from the pier to them. If it involves calling a phone number on arrival ensure you have a way to do that. We had 4G reception with DTAC Sim on Ko Lipe and used Skype to make the call. --------------------------- Getting there: -Ignore the 3-4 hour travel times listed on 12GO. I would psychologically prepare that it's 3/4 of a day of a travel all up. But it's worth it as long as you plan to spend 4+ days on Ko Lipe. -We booked 0930 hotel pick up. The minivan will also go to several other hotels. It didn't come to ours until 0950. There is no text message with pickup time or anything but I think you could call the number on your confirmation if you were concerned. -The minivan is air conditioned and about a 2hr drive. If it's full you may have your small bag on your lap or between your feet The drive was smooth but as other reviews have noted the driver crossed the lines to overtake a lot. Oncoming traffic simply got out of our way. (Same driving with a different operator the other way, but otherwise I experienced good van drivers in Thailand so not sure what is different about this route) If this kind of driving makes you extremely anxious then it might be worth making your own way to Pakbara pier in a taxi. I would aim to get to the pier 30-45 minutes before your boat leaves. -At the pier we dropped our bags at the main pier entrance and one of us waited there. The driver took me to the office of the boat company (only 50m away) where they -wrote the pier number and desk number on my booking confirmation -gave me stickers to wear and for our bags that said 'Ko Lipe' -These transport company offices all have signs that should match the tour operator description on your 12GO confirmation. -Then back at the pier entrance went through vaccine control. We showed our euro vaccine confirmations no problem. -You then walk about 60m to the dock building. You go through a desk where you pay 220 baht each for your national park entrance tickets. Keep these tickets in your wallet the entire time on Ko Lipe you will probably need them. -Then in the building find the check in desk of your boat company. They will give you a boarding card which has a color and a number, and they should give you a boarding time. Annoucements are hard to hear so go back and check with the desk if you are confused when you should be boarding. -The building is air conditioned with a small cafe to buy water, I also bought a plastic wrapped crossiant here which was stale. Reccomend you change into your beach shoes here as when you get off the boat next few times it may be straight onto a beach. -Then when it's time to board your boat your color should be announced, also keep an eye on others holding same colour as you. -You go out to the dock, they will take your bags and then you line up roughly in the order of the numbers and board the boat. Someone may look at your national park entrance ticket already. There are passport signs but passport was not needed for us. -The boat journey is about an hour and a half with two 15 minute stops. Both stops were at amazing islands in the national park, not sure what other reviewers were complaining about. Take some photos. At the first stop is proper bathrooms, second one has no facilities. Keep an eye on which boat you are, pretty informal system of waving and running around to collect people when it's time to leave. -At Ko Lipe you will get off on a floating dock directly onto the beach. They will bring your bags onto the sand. Some resorts will have people waiting, others you will have to call for pickup or get a taxi. There are several ferry drop off points on Pattaya beach so use the name of a nearby building to inform where you want to be picked up. Congratulations you made it! Check in, take a rest and get down to a western facing beach for sunset (access sunset beach through Bayview sunset resort or North point beach next to Zodiac bar) and then head to walking st for dinner! ----------------------------- Getting back: Was very similar to getting there. -Again ensure you have water can be hot on the ferry and stifling in life jacket and mask. -The booking confirmation this time had a map of where the ferry leaves but it was innacurate (maybe they move the floating docks?). However the name of the dock was correct and the motorcycle taxi driver understood this. Def get there 15 minutes before and use the bathroom. -This time the tour operator did not match the name of the boat company, but there was only two check in desks so not a problem. Show your confirmation at the check In desk, they will point to where to drop your bags and give you coloured numbered boarding passes again. -The ferry made no stops this time. went directly to Pak Bara. -After getting to the main dock carpark we found our tour operators office on the other side. We brought our bags there and they pointed us to a van, this time we waited about half an hour for another person to join. -This person was delayed because apparently their boat broke down! So they found us another van. -Same 2 hour drive and dropped off back at our hat yai hotel. Van took a 5 minute toilet break on the way. -We stayed the night in Hat Yai to take a lunchtime flight out next day. ---- Next time: -We stayed in hat yai either side and this is definitely the low stress option if you have the time. -Next time getting there I think I will get an early flight to Hat Yai and go straight onto the Ko Lipe transport, however it will be a very long and exhausting day of travel with flight, minivan, ferry. -Getting back think it could have been stressful to try and go directly onto an afternoon flight. Given the flexible waiting time at Pak Bara for the minivan, I would not get a flight out of Hat Yai airport where I had to be at the airport before 2pm without confirmation from the operator this is possible. ------------ Sorry if the formatting makes this review hard to read! Looks like the review platform takes out the line breaks

It was my second time of using 12Go, so g

Too ma y ppl on the boat - sitting in one row 5 ppl!! - 2 stops too long - arrive after 3,5 hours!!!!!

Quick and not overbooked

All as planned

The bus driver was driving crazy. It was very bad rain and he was driving way too fast and overtaking in dangerous areas. Another mini bus driver even stopped at traffic lights and come to tell him to slow down. It was dangerous.

It departed later than the scheduled time, the passengers are cramped up on the boat, and the most annoying part is the 2 stop overs on the Islands that is not necessary, its not even a drop off or pick up point...if they want the passengers to see these Islands, 10 minutes is not enough it is just a huge hassle to go off an on the boat again so better not do it. JUST A WASTE OF TIME AND ENERGY.

Good

The ride and transfers and staff were good, but none of us knew that we would be stopping at two islands on the way from Hat Yai to Koh Lipe for no apparent reason whatsoever. We were then an hour later arriving at our destination than was advertised. The reason I booked this was because of the timing. They should advise when booking that there will be two stops (they say 15 mins but it’s double that each time) made in the East and adjust the arrival time.

The boat was overcrowded. Not only was it uncomfortable but it was also dangerous for passengers. I'm giving it more starts than the other company because this one had slightly fewer people than the other.

Perfectly on time and comfortable journey. Stopped at 2 islands and we had 15 minutes to enjoy and take pictures, making it seem like a touristic journey instead of just a transfer.

Good overall, Driver was 30 minutes late

Overall, we were very pleased with the service we got from Jolly Travel. The boat from Koh Lipe to Pakbara Pier was quite cramped but was okay. The transfer at the pier was very quick and easy to navigate. The van from Pakbara to Krabi was very comfortable. Both drivers of the boat and van were exceptional and we thank you for making this trip a pleasure!

VAN almost crashed. The driver drove very reckless and overspeed.

The booking experience with Jolly Travel was okay and the driver was at the airport on time wiating for us. He waited quite a long time before he left the airport which meant we left a bit late. He then drove like a madman to Pakbara Pier. I had my 2 children with me in the van and I honestly didn't think we would make it alive. He drove so fast, nearly crashing into several vehicles. I was not very happy at all & will not use this service again. The speedboat stopped at 2 islands which meant we arrived at Koh Lipe very late. We even had to wait a very long time on one small island as the customers just took off and walked around the island The staff need to be precise about how long people have on the islands if they are going to stop. The journey was quite brutal as we were very packed in and my daughter really suffered as a result. Overall it was not a very nice experience.

No sufficient seats on speedboat