IK
Irene KBE WARNED - worst experience I’ve had with any travel agent. I was forced to book 3 seats, even though we were a party of 2. This seemed odd to me, but seeing as transport was necessary I had no other choice. In my booking, it clearly confirmed with a photo that I had booked a minivan. The evening before, I was asked by Visit Egypt Tours if I objected to having 2 other passengers aboard the vehicle. Seeing as I was under the impression that we would be traveling by minivan, of course I told them that would be fine.
The next morning however, a car showed up. Not a minivan, but a normal car! It turned out that the other party of 2 passengers had also been forced to book (and pay!!) for 3 people and had received the same question about having 2 other passengers on board. Seeing as they had also been under the impression that we would be traveling minivan, they also did not object.
So all in all, we would have been forced to stuff 4 adults + driver into a normal car, plus all our luggage - which of course did not fit!
When contacting the agent, they tried to gaslight me into believing that I had agreed to these arrangements, but obviously this was absolute nonsense.
We ended up having to book alternative means of transport, at a very high cost. The contact about this incident with both 12GO and Visit Egypt Tours has been very unsatisfactory. I expect a full refund and compensation for the other damages I had to make in order to reach my destination.
Luksor — Hurghada, Minivan Turysta, Visit Egypt Tours, 3 lis 2026
趙
趙子翔 Driver(Hassan)is very nice and friendly,car is clean.
Luksor — Hurghada, Minivan Tourist Car, Desert Drive, 31 maj 2026
A
Aldwin While 12Go offered the best price at the time of booking, their support didn't get us far.
Luckily, the operator was flexible, and we managed to make an adjustment and were very well informed regarding the pick-up and throughout the journey.
Luksor — Hurghada, Minivan Luksus, Desert Drive, 17 maj 2026
HA
Harsh AThe pickup was not confirmed at all! We had to call so many times to get someone to answer back! Pickup happend more than an hour late!
The car was not luxury at all, I paid
Luksor — Hurghada, Minivan Luksus, Desert Drive, 23 mar 2026
AW
Adam WGreat trip - Islam was professional and friendly and got us there on time, even pointing out local beauty spots we could photograph on the way. Would recommend this company and the service provided.
Luksor — Hurghada, Minivan Turysta, Visit Egypt Tours, 16 lut 2026
PU
Peter UAhmed messaged ahead of time and was at the hotel early. He knew every pot whole on the 3.5 hour trip. He couldn’t have got us there any quicker. Good driver.
Luksor — Hurghada, Minivan Tourist Car, Desert Drive, 19 sty 2026
BH
Bill HThe car and driver was there a little bit earlier, which was fantastic. We weren't waiting for the first time and it was very clean, very tidy driver. Very respectful, couldn't ask for much better.
Luksor — Hurghada, Minivan Tourist Car, Desert Drive, 14 sty 2026
J
Jennifer The driver was perfect ! But the price it is not at all the same when you book! The price was at 40€ for two person, and when you pay, it is 75 €!!!! I don't understand !
Luksor — Hurghada, Minivan Tourist Car, Desert Drive, 14 sty 2026
MK
Mikael KDespite some initial doubt about the reliability of this service (I contacted myself the person in charge few hours after our booking), the driver was on time, nice and confortable car, and drop us in hurghada less than 4hours after departure from Louxor. I would recommend this service
Luksor — Hurghada, Minivan Luksus, Desert Drive, 9 sty 2026
LG
Lola GIt was perfect.
Luksor — Hurghada, Minivan Tourist Car, Desert Drive, 19 sie 2025