TB
Tomasz BPrzed rejsem miałem pewne obawy, głównie po przeczytaniu recenzji w internecie. Wiele z nich wskazywało, że problemy dotyczą przede wszystkim transportu z hotelu do portu. Ponieważ podróżowałem samodzielnie, ta część mnie nie dotyczyła.
Sam port sprawia wrażenie lekko chaotycznego, ale wynika to raczej z ogólnej organizacji, a nie z winy konkretnego przewoźnika.
Procedura wygląda następująco: należy pojawić się w biurze D’Prabu Fast Boats około godzinę przed rejsem. Pokazuje się voucher (w moim przypadku z 12Go), następnie wpisuje na listę pasażerów i otrzymuje zawieszkę z numerem. Pobierana jest również opłata portowa – o czym informuje już 12Go – po czym pasażer dostaje bilet.
Później przechodzi się do samego portu, gdzie panuje spory ruch. Obsługa wywołuje nazwy przewoźników, gdy dana łódź cumuje przy nabrzeżu. Przy wejściu pokazuje się bilet i dowód wniesienia opłaty portowej, a następnie kieruje na pokład. Duże bagaże ładowane są na górny pokład (warto pamiętać, aby nie chować do nich elektroniki), a pasażerowie zajmują miejsca na pokładzie głównym – dowolnie.
Sam rejs przebiegł bezproblemowo, obsługa bagaży była sprawna i nie mam żadnych zastrzeżeń. Z pełnym przekonaniem mogę polecić tego przewoźnika
Bali — Gili Trawangan, Prom Minibus + Speedboat, DPrabu Fast Boat, 17 sie 2025
KS
Kimberley SAbsolutely terrible experience. I booked a transfer from Ubud to Padangbai for 6:00 a.m. The driver arrived five minutes early, and I was ready on time. We eventually left at around 6:10 a.m.
We then picked up another couple and returned to Coco Mart, where we arrived at around 7:00 a.m. The issue was that two other passengers, who were also supposed to be picked up at 6:00 a.m., were about an hour late. Despite this, the driver waited for them, wasting a huge amount of time.
I had an 8:00 a.m. Eka Jaya ferry to catch and had specifically confirmed this with the driver via WhatsApp the night before. He knew exactly what time my ferry was departing.
Because of the delay, the driver eventually put me into another shuttle with one of his friends. We then picked up yet another passenger on the way. I finally arrived in Padangbai at approximately 8:10 a.m. — after my ferry had already departed.
As a result, I had to purchase another ferry ticket at a cost of around €30.
I then contacted 12Go to complain. Their response was that I should have allowed for delays when planning my journey. Despite the fact that I was ready on time, the other passengers were around an hour late, the driver knew about my 8:00 a.m. ferry, and I had confirmed this with him the night before, 12Go only offered me a 50% refund of the transport fare — just €2.50.
That response is incredibly disappointing. I incurred an additional €30 expense because of the way this transfer was handled, and their solution was to refund me only €2.50 while essentially telling me that I should have anticipated this level of delay.
The whole situation was extremely poorly organised. I was on time, I communicated my onward travel clearly, and yet I was the one who suffered the consequences of other passengers being late and the company's poor planning.
I would strongly recommend avoiding this service if you have a ferry or other onward transport to catch. If I could give zero stars, I absolutely would.
Bali — Gili Trawangan, Prom Motorówka, Gili Gili Fastboat, 5 paź 2026
T
Trevor Great staff and a lively boat. No complaints at all
Bali — Gili Trawangan, Prom Fast Ferry, Karunia Luxury Fast Boat, 4 paź 2026
BS
Bojan SVery friendly staff on the boat. They assisted us to get back forgotten luggage in Padang Bai. All respect for the Officer of the boat SemayaOne.
Bali — Gili Trawangan, Prom Aluminium Fast Ferry, Semaya One, 29 wrz 2026
JT
Julie TWe booked this company as it was shown to have a big boat. We got to go in the small boat and it was pretty awful. AC was working well though.
Bali — Gili Trawangan, Prom Aluminium Fast Ferry, Wijaya Tramena, 18 wrz 2026
O
Olivia Suna was an Amazing driver and such a lovely person!
We had a great experience from start to finish. He was punctual, friendly, helpful and made our journey to the Gili T port completely stress-free. He was so kind and had such a lovely, positive energy. We felt very comfortable with him and would definitely recommend him to anyone travelling around Bali. Thank you so much for looking after us! .3720852677321E+24;️
Bali — Gili Trawangan, Prom Motorówka, Ekajaya Fast Ferry (Eka Jaya Fast Boat), 17 wrz 2026
LN
Liam NA reliable company, with punctual departure and arrival time. We travelers on a good condition sea. Staffs were very friendly and provide a mineral water for free. Air conditioning very cold.
Bali — Gili Trawangan, Prom Aluminium Fast Ferry, Semaya One, 15 wrz 2026
MB
Marta BGreat!! Smooth journey 🤪
Bali — Gili Trawangan, Prom Fast Boat, Karunia Jaya Luxury Cruise, 13 wrz 2026
TF
Tomas FWe've supposed that we've bought direct transfer to the island, and it will take 1h30min. In the end it took 4hours, and we've made roundtrip with with two stops...
Bali — Gili Trawangan, Prom Aluminium Fast Ferry, Wijaya Tramena, 30 sie 2026
AS
Anil SThe boat was punctual and the process for departure explained by the staff very clear. Boat was fast and cold inside. I watch the movie on TV the while trip
Bali — Gili Trawangan, Prom Aluminium Fast Ferry, Semaya One, 27 sie 2026
