JA
Joshua AGot left at the border entering Laos. If you need a visa on arrival, DO NOT take the 11am bus. When you arrive, the visa-on-arrival office will be closed for lunch and the bus will not wait for you. Wish this was something the bus company made customers aware of.
Udon Thani — Vientiane, Autobus Autobus, Naluang (Naluang), 5 wrz 2026
EL
Eckhard LI bought a bus ticket online (plus insurance) from Udon Thani, Thailand, to Vientiane, Laos. On August 8th the bus left on time. But at the Lao border, we all had to go through immigration. It took just a little longer for me as a foreigner, however, because of the bus driver's impatience, the bus left for Vientiane without me. Had to pay double to get to Vientiane with a private 'taxi' driver. Any chance for a full or partial refund, since my trip was insured?
Eckhard Lambers
Udon Thani — Vientiane, Autobus Autobus, Naluang (Naluang), 13 sie 2026
OW
Oscar W12go stole my money and didn't give me a ticket. this is a scam site.
Udon Thani — Vientiane, Autobus Autobus, Naluang (Naluang), 18 lip 2026
DR
Daniel RNice trip between Udon and Vientiane. Thanks to 12GO, lot of information and no stress !! Thank you !!
Udon Thani — Vientiane, Autobus Autobus, Naluang (Naluang), 11 maj 2026
CM
Christine MBe prepared to be left at the border. I already had my visa and my digital arrival card completed days before, but wasn’t able to get through customs in 15 minutes so the bus left me.
Udon Thani — Vientiane, Autobus Autobus, Naluang (Naluang), 26 mar 2026
K
Kimberly The drivers were so mean and unsympathetic. I will never ride with this company ever again.
Udon Thani — Vientiane, Autobus Autobus, Naluang (Naluang), 20 mar 2026
YS
Yuya SA bit late compared to arrive expectation time
Udon Thani — Vientiane, Autobus Autobus, Naluang (Naluang), 12 mar 2026
MS
Manfred SWrong Information about the terminal number,we arrived according to the Information be given at 10am ,the bus arrived 10.45am.Bookin on the terminal is less then half price.
Udon Thani — Vientiane, Autobus Autobus, Naluang (Naluang), 24 sty 2026
FB
Francis BEasy to book online
Udon Thani — Vientiane, Autobus Autobus, Naluang (Naluang), 21 sty 2026
JN
Joannes NThe bus leave me at the border :(
And by the border there is no help what you need to do. Really bad experience
Udon Thani — Vientiane, Autobus Autobus, Naluang (Naluang), 14 lis 2025