HB
Hope BI bought 2 of the same tickets. They INSISTED i take the cabin all the way in the back which is smaller and much more uncomfortable, even though throughout the entire ride there were full size cabins available. My partner was given a full size cabin for whatever reason, even though we bought the same ticket. The owner texted me on WhatsApp to advertise his other businesses, and asked me how the ride was. When I was truthful about my disappointment in their lack of customer service, he insisted I was wrong.
The bus attendant was also very rude. The bus was dirty and the pillows and blankets were simply put back after passengers got off, definitely not clean at all. Very disappointed and I will never support this business again.
Phong Nha — Da Nang, Autobus Cabin 24, Hoang Minh Limousine, 19 sie 2026
SH
Steffen HBeds are big and very comfortable, the stuff is quick and relax at the same time. Also friendly. Also snack and drink included.
Phong Nha — Da Nang, Autobus Cabin 24, Hoang Minh Limousine, 16 sie 2026
RM
Ross MOnce arriving at the bus stop, the conductor asked us to board the bus. No cabin reservations were provided on the ticket, so we chose 2 unoccupied cabins. When the conductor boarded, he approached us and shouted 'NO' at the top of his lungs in an aggressive manner repeatedly. It was very rude, embarrassing and confusing. It turned out we were supposed to be on different cabins. Other than that, the experience was fine. Some basic customer service skills are needed here.
Phong Nha — Da Nang, Autobus Cabin 24, Hoang Minh Limousine, 11 cze 2026
CR
Christoph RVery comfortable bus and ride. Arrived 15 minutes before schedule. Can totally recommend this itinerary between Phong Nha and Da Nang.
Phong Nha — Da Nang, Autobus Cabin 24, Hoang Minh Limousine, 2 cze 2026
DN
Damien NLe Bus n’est pas venu, j’attends un remboursement qui n’a toujours pas eu lieu
Phong Nha — Da Nang, Autobus Z miejscami do spania 38, Queen Cafe Bus (Queen Cafe Bus), 18 kwi 2026
RK
Rainielle Kthe bus was 30 mins late but the organizer was very easy to contact on whatsapp and was updating us about the status of the bus. although it was a different operator that picked us up which was ok because the bus was comfortable, it just didn’t have a toilet. we made 2 stops for a 6-hour trip
Phong Nha — Da Nang, Autobus VIP Cabin 24, Hanh Luyen, 11 kwi 2026
MB
Maria BThe bus didn’t have electricity, the drivers didn’t stop talking and had music on loud all night, driving reckless and yes exhausting trip in general
Phong Nha — Da Nang, Autobus VIP Cabin 22, Tan Quang Dung Buslines (Nhà xe Tân Quang Dũng Limousine), 10 mar 2026
MV
Mees VThe bus was to late which is something that can happen but to be honest the bed in the bus was really poor it had some hard thing in the middle and was way shorter than you guys said online the driver was good and helpfull
Phong Nha — Da Nang, Autobus Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), 4 mar 2026
N
Nicole Was an hour late and the driver was rude. Done the job tho so would recommend.
Phong Nha — Da Nang, Autobus Sypialny, King Express Bus, 24 lut 2026
JD
Jill DThe nightbus was very comfortable. We had great seats and enough space too sleep comfortably. Would definitely recommend!
Phong Nha — Da Nang, Autobus Cabin 24, Hoang Minh Limousine, 1 lut 2026