MC
Mark CArrived nearly 3 hours late despite leaving on time, no information or updates from driver
Cao Bang — Hanoi, Autobus Limousine, Trung Khanh Limousine, 9 paź 2026
DT
Daniel TIt was not possible to reschedule our booking, so we had to buy new tickets. The customer service either ghosted us or was unhelpful and unfriendly. On top of that, we were dropped off nowhere near the opera house. To make matters worse, the car was not very clean and the space was extremely limited.
Cao Bang — Hanoi, Autobus Limousine, Trung Khanh Limousine, 8 paź 2026
SV
Stefan VVan was very nice, but we rook a huge, unannounced detour towards Hanoi airport, Which delayed the trip by an hour.
Overall still pretty good.
Cao Bang — Hanoi, Autobus Limousine, Trung Khanh Limousine, 24 wrz 2026
JN
Joanna NWas five stars until we arrived in Hanoi. The driver took the Vietnamese passengers to their individual addresses which took two hours and then asked the western passengers to get off the bus a mile or so from the Opera House. We refused and he had to take us to the correct destination. The ticket said arrival would be 4.45pm and we arrived in Hanoi at 6pm but didn’t get off the bus until 8pm. We had two stops between 11 and 4 but then nothing for 4 hours. Surely it would be better to drop everyone off in one place rather than attempt to drive through Hanoi rush hour to five different places? Up to then all was great, felt sorry for the driver as he had been driving for nine hours.
Cao Bang — Hanoi, Autobus Limousine, Trung Khanh Limousine, 22 wrz 2026
JS
James SMight be a limousine by Vietnam standards but not in Australia. Dated vehicle. Stopped once for passengers to use a crude toilet where there was no food available. Driver spoke loudly with 2 local passengers
Cao Bang — Hanoi, Autobus Limousine, Trung Khanh Limousine, 21 wrz 2026
IZ
Ilan ZIt was almost 2 hours late compared with the original date they published
Cao Bang — Hanoi, Autobus Limousine, Trung Khanh Limousine, 20 wrz 2026
BH
Brad HThey'll get you there & the van is comfy. But be careful if you're on a deadline; Both trips, my pickup time was pushed back by an hour or so and arrived at the destination much later than what I booked. If you're flexible it's fine. Seems the drivers do the best they can with shambolic scheduling and traffic delays
Cao Bang — Hanoi, Autobus Limousine, Trung Khanh Limousine, 19 sie 2026
CP
Chanakarn PThe bus pick me up late . The vehicle was dirty and the driver drove dangerlously.
Cao Bang — Hanoi, Autobus Limousine, Trung Khanh Limousine, 31 lip 2026
HH
Hagai HThe drive itself was smooth, and driver was great
It took over 2 hours to get confirmation, and departure moved from 7:15am to 6:30am in the late evening before (they indeed informed in WhatsApp though)
Cao Bang — Hanoi, Autobus Limousine, Lam Hieu Travel, 9 lip 2026
KL
Krystal LThere is nothing luxury about this service. It gets you where you need to go. The road to Cao Bang is winding, twisting, and narrow, so no matter what kind of transportation you take, its not a smooth ride.
Cao Bang — Hanoi, Autobus Limousine, Trung Khanh Limousine, 6 lip 2026