YB
Yuntao BI cannot accept this kind of response. I paid to book transportation services on your platform, and you confirmed the booking—so why must I contact the supplier myself? Where is your service? The train information you provided was inaccurate, yet now you expect me to bear the responsibility and losses? When I asked you to obtain evidence from your supplier regarding actual payments made, why did you fail to respond? I have never encountered such a situation on any other booking platform. Your replies make it impossible for me to believe you are acting responsibly. I am deeply disappointed with how this matter has been handled. The booking fees charged by your platform far exceed the actual ticket prices. Not only have I received no service, but I don't even know whether you actually paid for the tickets. You talk about terms and conditions, but what I need is a fair and reasonable resolution for customers!
Dari Aswan ke Luxor, Kereta api Second Class Premium, Talgo Train, 1 Nov 2026
CM
Christine MReviews were bad for bookaway, so thought I'd use 12Go instead. I booked them and it turned they are also partnered with a bookaway too. You need a PAPER TRAIN TICKET IN Egypt for the train. You have to call 12Go with your hotel name and room no. I didn't have one at the time as I was winging my holiday. I then felt pressured to book one quickly so that I could get my tkt ASAP. I arrived on a Sunday night and contacted them and was told if get them on monday . Then said Tues at 9pm. I did not get my tkt til around 11pm Tues night. I was leaving at 10am Weds! I had a lot of worry as I couldn't afford to buy another tkt. Their staff reassured me each time that I txt or phoned them that I would definitely get them in time and we're very apologetic, but it was quite worrying none the less. They also said they'd changed delivery companies recently.
Dari Aswan ke Luxor, Kereta api Third Class French Economy, Egyptian Railways, 24 Okt 2026
L
Leonardo The train
Dari Aswan ke Luxor, Kereta api Talgo Second Class, Egyptian Railways, 8 Mei 2026
BD
Bjorn DGreat service and very comfortable trip!
Dari Aswan ke Luxor, Kereta api Second Class Spanish Express, Egyptian Railways, 11 Mei 2025
KG
Karin GI was told to meet a person at the station with the tickets and they were 1 hour and 15 minutes late. The station is not safe and was put in danger waiting around
Dari Aswan ke Luxor, Kereta api First Class Spanish Express, Egyptian Railways, 25 Sep 2023