GL
Gary LNo service. Car never arrived. Customer service did not answer the hot line. They sent 2 AI emails stating call hot line. Tried hot line 12 times, no answer. Worse experience ever. Tried repeatedly for 2 hours after scheduled pick up time, no one sent email, phone call, or what's app. Requested refund and have been ignored ever since. Total scam. Will never use again. Will warn all of Americans an Europeans to not use!
Dari Sapa ke Ninh Binh, teksi Comfort 3 orang, OUROS Travel (Ouros Travel), 12 Sep 2026
MD
Matthew DOuros drivers were always on time, polite and professional. Used their taxi service to travel north Vietnam and would highly recommend.
Dari Sapa ke Ninh Binh, teksi SUV 4 orang, OUROS Travel (Ouros Travel), 18 Apr 2026
KS
Klaeri SNot too comfortable with the 1st driver, dropped us off on the highway with 3 lanes next to us in heavy traffic to swap cars, however he was very friendly
Dari Sapa ke Ninh Binh, teksi SUV 4 orang, Mui Ne Private Car, 6 Apr 2026
RN
Roger NSwitched cars in Hanoi. Both drivers were good, but we weren't expecting this.
Dari Sapa ke Ninh Binh, teksi Sedan 3pax, Mui Ne Private Car, 25 Mac 2026
MB
Melina BGreat Organized Trip but sleepy Driver
Dari Sapa ke Ninh Binh, teksi SUV 4 orang, Mui Ne Private Car, 10 Mac 2026
DB
Dave BWe were very unhappy that it wasnt direct as thought. We had to divert to hanio airport to change over cars. This not what we spent a large amount of money for
Dari Sapa ke Ninh Binh, teksi SUV 4 orang, Viet Technologies Travel (Viet Technologies Travel), 5 Nov 2025
RH
Robert HWe had a very comfortable ride with our driver Mr Trung. He drives very safely.
Dari Sapa ke Ninh Binh, teksi Van 9 orang, Saigon DMC (Công Ty TNHH Saigon Dmc), 25 Jul 2025
JB
Jens BDriver drove extremely uncontrolled (maybe tired) when traffic started to pick-up. Did even hit another Car and continued driving. Damage could be clearly seen on back right fender.
Dari Sapa ke Ninh Binh, teksi SUV 4 orang, OUROS Travel (Ouros Travel), 24 Mac 2025
C
Callum Rude bus driver, terrible toilet facilities. Randomly stopped about 5 times. Leg from hanoi to ninh binh driven at lunatic speeds.
Dari Sapa ke Ninh Binh, teksi Van 9 orang, Grouptour (Công ty du lịch quốc tế Grouptour), 7 Sep 2023
CV
Cornelis VDriver was falling asleep, we had to be allert for 6,5 hr and awake him 4 times.
Contact with 22goasia was good. But they where not able to do anything.
Dari Sapa ke Ninh Binh, teksi Comfort 3 orang, OUROS Travel (Ouros Travel), 18 Nov 2022