ビエンチャン北部バスターミナルからハノイ

Too hot, no ac, took way lobger than necesarry, bus driver had a 6 hour sleep break mid drive

The ride was fine. But we booked online a bus to Hanoi that leaves at 3 pm. When we came at the busstation, the bus driver said that it leaves at 6pm. So we had to wait for 3 hours before it leaves. I checked our booking confirmation and it definitely says we booked a bus from 3 pm. You should change that, because waiting 3 hours before going on a 23 hours busdrive is not nice.

I was quite scared but the trip was quite good and the operator also supported me enthusiastically. I'm a little worried because the bus doesn't have privacy, but I have no other choice. I completed my trip very happily

Bus didn't start at 17:00. It started at 18:00. Nobody told us what to do or when a break is. The staff wasn't able to talk English. No clear instructions from the booking confirmation.

They consolidate all the times into one bus, so my 1700 bus was same as the folks who booked the 1740, it left closer to 1800. Roads were a mess(expected), and immigration was a mess (expected). Arrived to Hanoi at 2000 not 1530 (also expected). Set your expectations low and you cannot be disappointed is a good rule of thumb. Overall the bud was not comfortable but I didn’t quite want to commit suicide, I mean it’s a 27h bus what do you really expect

There was no hot food available in the airport and the snacks were very expensive. $6 for a bag of potato chips!!

Overall very good ride. I‘ve experienced none of all the bullying behavior against Western people described in some reviews. Very kind staff but unable to speak English, so it‘s more of a gesture-based communication :) Vientiane-Hanoi: Arrived at the border around 2.30 am, took a rest until the border opens, paid 10k Kip tip to the Lao staff and 50k Kip to the Vietnamese staff at immigration. Everything worked well having the eVisa in advance. No visa on arrival available. One guy had the wrong border crossing checkpoint to enter Vietnam in his eVisa, so he paid about 2M Dong to the Vietnamese staff to get in. Didn’t need any Dong at the border, I could pay everything in Kip. Bus was comfortable and we arrived only with a delay of 1-2 hours. Hard to tell if I‘d do it again bc it‘s a very long ride in the end but that‘s what you pay for I assume. Good job!

They yelled to wake us up for the check point Yelled at us because we wanted to change seats Favorite Lao people over us Didn’t speak English and just tapped on our shoulder and walked so we had to follow them..

A comfortable ride that ran on time, a slightly chaotic boarder crossing but we got through fine with our e-visas (this was on a Saturday bus)

No way near as bad as the description makes it out to be, even the border crossing was fine, just lots of waiting. Comfortable sleeper bus and altogether easy journey.