スラートターニーからバーンラック シートランピア

Chat / Support should be free; telephone numbers were not available;

Seatran office in Surat Thani easy to find. Smooth journey. Very helpful staff. Is a little cheaper (by ~100 baht) to go straight to Seatran office and ferry yourself if feeling more adventurous

We left later because the weather was bad. Our ride during a storm at sea. This was not a pleasant experience for us. The crossing will certainly be better when the sea is calm.

The ferry we booked that was scheduled at 1, was cancelled but luckily the ferry before was delayed. But we were not told that until the last moment and left in confusion. The ferry is very old, but surprisingly the AC was working fine. All in all okay, but will checkout other provider‘s next time. The driver to the port was on time and fast.

Everything went well and on time from pick-up point, by very luxury bus, to the ferry at the harbour and the pick-up by small bus on Koh Samui. Our compliments to 12GO...

The trip was sold as a taxi+boat pickup, giving the impression that one would be picked up by a taxi and transferred to the boat. Actually; it was a shared minivan + bus + boat transfer. We ended up with a ridiculous situation in which we had to be ready at 7:30 at the hotel; the minivan showed up 8:25; drove 30 minutes through Surat Thani to pick up someone else and finally dropped us at the main office of Phantip that was effectively 500 meters from the hotel. The bus that was supposed to leave at 9; didn’t leave until 9:15. So we almost travelled 2 hours for 500 meters, thinking we booked a trip via 12go to exactly avoid such trip. I’m quite disappointed.

Arriving at the peer for the ferry was a little confusing as to where to go. Boarding the ferry we also a little confusing as to what the process is. That being said, once we realized there is no process. It was simple.

Bought my tickets with seatran online via 12go. Everything was on time, I had no issues with check in at all

The ferry ride is terrible, there must be better options. The ferry alone took 2.5hrs. Horrible old ferry.

Gebucht habe ich Van+ Fähre es wurde aber Bus+ Fähre daraus. Leider war die Bus- Station am anderen Ende der Stadt. Bis ich dort war vergingen 40 min. Das ist am Anfang der Buchung nicht ersichtlich und kostet im Vergleich zu der gebuchten Strecke viel zu viel.