Super comfortable, they are not seats, are completely beds in an acceptable size (mucho bigger than the normal bus that we took in Vietnam) also they provide you water. Our trip was from kampot to Siem reap everything on time.
This bus was on time. However the bunks were way too small to fit two people and they weren’t quite long enough for me (5’9) so I had to keep my legs bent all night.
Can leave your luggage in the office whilst you are waiting for the bus, so you can get food without having to take all of your bags with you. The bus left on time and they woke everyone up when it was time to get off.
カンポットからシェムリアップへ, バス キア・グランバード, Giant Ibis Transport (Giant ibis Transport), 2023/04/16
Everything was great, apart from the restroom. It was not possible to lock the door, the flusher did not seem to work and there was not possible to wash or disinfect your hands afterwards. Would still recommend it though.
カンポットからシェムリアップへ, バス キア・グランバード, Giant Ibis Transport (Giant ibis Transport), 2022/12/08
de loin le meilleur service de bus d’Asie. Les couchettes sont spacieuses et plutôt confortables pour un bus. Le personnel est accueillant et serviable. Conduite souple et sans accrocs. Les bagages sont étiquetés et les chauffeurs de TukTuk à l’arrivée sont tenus à l’écart du parking (c’est appréciable quand on ne nous saute pas dessus à 4h du matin)
カンポットからシェムリアップへ, バス キア・グランバード, Giant Ibis Transport (Giant ibis Transport), 2022/12/03
Excellent trip. The coach was modern.The berth was also clean and quiet. Operators & driver were very professional & friendly. The cost of fare was also responsible. I would highly recommend this service 👌.
カンポットからシェムリアップへ, バス キア・グランバード, Giant Ibis Transport (Giant ibis Transport), 2022/10/30
DK
Dmitry K
All went well! The minibus is in good shape, clean, and well-maintained. The seats are comfortable. We made a few convenient stops and changed minibuses in Phnom Penh. Just one thing: it was so cold in the salon because of the A/C; I always get cold and a sore throat. Unfortunately, it always happens in Asia when taking transport.
What I don't like most is on 12GO Asia's side. Not enough information; it didn't offer me the option to choose a seat, and both the pick-up and drop-off points were inaccurate; the pick-up point was a little off from the office, and in Siem Reap, the drop-off point was much farther from the one printed in the 12Go Asia booking PDF.
Driver arrived exactly on time even though we booked the very last minute. Very good driver.
カンポットからシェムリアップへ, タクシー SUV 4人, Angkor Guide Adventure, 2026/07/23
KM
Keith M
Great value for money service.
Most staff speaking good English, and all were very helpful.
Thicker blankets on sleep bus would improve customer experience.