I was told to meet a person at the station with the tickets and they were 1 hour and 15 minutes late. The station is not safe and was put in danger waiting around
アスワンからルクソールへ, 列車 First Class Spanish Express, Egyptian Railways, 2023/09/25
MC
Marilin C
1/5: Unreliable and poor communication
We booked the Tourist Minivan from Aswan to Luxor for 11:00 AM, operated by Visit Luxury Egypt / Visit Egypt Tours. Less than 24 hours before departure, we were told that only 7:00 AM or 1:00 PM was possible, and we were asked to pay extra if we wanted the 11:00 AM time we had already booked and paid for.
After a long discussion, the company confirmed in writing that a private car would pick us up at 12:00 PM. On the day, we were only informed at 12:10 PM, and only after we asked, that the driver would arrive around 1:00 PM. In the end, we left at 1:50 PM, almost three hours after our booked time. We had already checked out and waited for hours with all our luggage. Because of the delay, we had to cancel our plans in Luxor that afternoon.
Honestly, we felt completely fooled. It seemed like 12:00 PM was only promised to end the discussion, not because it was ever realistic.
We sent the company a complaint and asked for compensation. Both messages were read, but we never received an answer.
We cannot recommend this operator
Perfect. Safe driver, very kind and nice car.
Contact and information in time. We highly recommend .
アスワンからルクソールへ, タクシー SUV 5人用, Roska Limousine, 2026/11/09
GG
Gemma G
Our driver was great, he arrived early and contacted us on WhatsApp. He got us there safely and even stopped for coffee. We was very kind and we had a good chat over Google translate. We would recommend Mohammed!
アスワンからルクソールへ, バン ミニバン, YallaGo, 2026/11/01
CM
Christine M
Reviews were bad for bookaway, so thought I'd use 12Go instead. I booked them and it turned they are also partnered with a bookaway too. You need a PAPER TRAIN TICKET IN Egypt for the train. You have to call 12Go with your hotel name and room no. I didn't have one at the time as I was winging my holiday. I then felt pressured to book one quickly so that I could get my tkt ASAP. I arrived on a Sunday night and contacted them and was told if get them on monday . Then said Tues at 9pm. I did not get my tkt til around 11pm Tues night. I was leaving at 10am Weds! I had a lot of worry as I couldn't afford to buy another tkt. Their staff reassured me each time that I txt or phoned them that I would definitely get them in time and we're very apologetic, but it was quite worrying none the less. They also said they'd changed delivery companies recently.
アスワンからルクソールへ, 列車 Third Class French Economy, Egyptian Railways, 2026/10/24
CA
Caroline A
The place wasn't so easy to find using Google maps.
The driver was cool and was willing to accommodate me with my need.
The comfort of the seat wasn't the worst, yet wasn't the best either. Hard to sleep, not very made for sleeping.
Overall, better than the train. Much better.
アスワンからルクソールへ, バス 標準エアコン, El Eman Jet, 2026/09/29
L
Leonardo
The train
アスワンからルクソールへ, 列車 Talgo Second Class, Egyptian Railways, 2026/05/08
MK
Masanori K
I am Japanese, and I didn’t know much about this travel company, so I was a little worried at first. However, after actually using their service, I felt reassured and was very comfortable throughout the trip. Thank you to the driver as well.
+ Kind, helpful and easy going staff.
- Bad delays with more than 1 hour with no further information.
- different drop of location than in the documents
- miserable condition of the vehicle
アスワンからルクソールへ, バス 標準エアコン, El Eman Jet, 2026/04/28
LG
Luc G
Second time that we take this company and the buses are not clean at all. People are very kind but the prices from Aswan to louxor were more expensive than with taxi for 2 adults and 4 children
Air Cairo, Air Cairo, Cairo Bus, Dahabya Boat, Egyptair, Egyptian Railways, El Eman Jet, Luxor Boat Sailing, Nile Air, Nile Air, Seven Pyramids Express, Super Jet, Talgo Train
